Housekeeping Attendant

7 months ago

Dubai, United Arab Emirates The First Group Full time

Overview:
Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences.

The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and one-bedroom apartments in the heart of the city, and is owned and managed by The First Collection. Bringing to the market a range of franchised properties, the group also manages TRYP by Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime location and is a franchise of The Ascott Limited.

The First Collection’s restaurants offer exceptional and original dining experiences that focus on creating unique lifestyle-driven dining concepts with a strong emphasis on quality and affordability. The rapidly growing portfolio of restaurants, cafes and bars features a dynamic mix of homegrown brands and recognised International franchises, including MasterChef, the TV Experience - the world’s first restaurant based on the global TV phenomenon. With an emphasis on social dining, this exciting restaurant portfolio is helping establish the collection of upscale and upper midscale hotels among Dubai’s hottest gastronomic and lifestyle destinations.

With ambitious growth plans in the years ahead, The First Collection will be opening numerous upper scale hotels and a series of dining concepts throughout Dubai.

**Job Description**:
The Housekeeping Attendant plays a vital role in maintaining the cleanliness and orderliness of guest rooms and public areas, ensuring a comfortable and pleasant stay for our guests. This position requires strong attention to detail, physical stamina, and a commitment to delivering exceptional cleanliness standards.
- Clean and sanitize assigned guest rooms, including making beds, dusting furniture, vacuuming carpets, and replenishing amenities.
- Ensure that all surfaces, fixtures, and furniture in guest rooms are spotless and free from dust, stains, and debris.
- Clean and maintain cleanliness in public areas, such as hallways, lobbies, elevators, and common spaces.
- Empty trash containers and replace trash bags as needed.
- Replenish linens, towels, and guest amenities in guest rooms and public areas.
- Report any maintenance issues or damages in guest rooms or public areas to the appropriate department for prompt resolution.
- Follow standard operating procedures and safety protocols to maintain a clean and safe work environment.
- Respond promptly to guest requests and inquiries in a friendly and professional manner.
- Maintain a high level of cleanliness and organization in housekeeping carts, storage areas, and linen closets.
- Collaborate with the housekeeping team to ensure efficient workflow and timely completion of tasks.
- Adhere to hotel policies and procedures, including safety and security protocols, to ensure the well-being of guests and employees.

Desired Skill & Expertise:

- High school diploma or equivalent.
- Proven experience in housekeeping or a similar role, preferably in a hotel or hospitality environment.
- Strong attention to detail and commitment to maintaining high cleanliness standards.
- Physical stamina and the ability to perform tasks that involve standing, walking, bending, and lifting.
- Excellent time management skills and the ability to work efficiently within designated timeframes.
- Ability to work both independently and as part of a team.
- Excellent communication and interpersonal skills.
- Flexibility to work shifts, including weekends and holidays.
- Knowledge of safety and sanitation standards and practices.

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