Service / Technical Delivery Manager
2 weeks ago
Arthur Lawrence is looking for a skilled **Service / Technical Delivery Manager **for one of our reputed clients in Dubai, UAE.
**Must-Have**:
- Should be having 6+ years of service delivery, client correspondence, and client management
- Great at multitasking, time management, and meeting revenue targets
- Prior experience in project / budget management and rectifying reliability issues
- Ensures fulfillment of all client-specific SLAs and KPIs both internally and externally, using the most cost-effective and efficient means appropriate
- Involved in delivery management, organization objectives, project planning, and progress monitoring
- Provide leadership to delivery teams, handle operational issues, and client knowledge
**Nice to Have**:
- Bachelor's Degree
- Certifications in a similar field
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Service / Technical Delivery Manager: 5 years (preferred)
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