Customer Service Representative
3 weeks ago
We are looking for a qualified Customer Representative who will offer excellent customer service support. The Customer Support Representative will ensure that a standardized level of service is maintained for all customers.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
**Customer Support Executive Responsibilities**:
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Attend to incoming customer inquiries
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Salary**: AED3,500.00 - AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
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