Service Crew

3 months ago


Abu Dhabi, United Arab Emirates UNF GROUP Full time

**Customer Service**:
**Job Summary**:
The Service Crew must make sure an exceptional customer service in a restaurant or food service setting. This position involves interacting with guests, taking orders, serving food and beverages, and maintaining a clean and welcoming environment.

**Key Responsibilities**:

- Greet and welcome guests with a friendly demeanor.
- Provide menus and explain daily specials or promotions.
- Respond to customer inquiries and assist with menu selection.

**Order Management**:

- Accurately take and input customer orders into the point-of-sale (POS) system.
- Communicate orders effectively to kitchen staff and ensure timely service.

**Food and Beverage Service**:

- Serve food and drinks to customers at their tables.
- Check on guests periodically to ensure satisfaction and offer additional items.

**Cleanliness and Organization**:

- Maintain cleanliness of dining and service areas, including tables, floors, and restrooms.
- Set up and clear tables promptly and efficiently.

**Payment Processing**:

- Present bills to customers and process payments, ensuring accuracy in transactions.
- Handle cash, credit, and other payment methods according to restaurant policies.

**Team Collaboration**:

- Work closely with kitchen staff and fellow crew members to ensure smooth operations.
- Assist colleagues during busy periods to maintain high service standards.

**Health and Safety Compliance**:

- Follow health, safety, and sanitation regulations.
- Ensure that food safety practices are adhered to throughout service.

**Customer Feedback**:

- Listen to and address customer feedback or complaints professionally.
- Report significant issues to management for resolution.

**Inventory Support**:

- Help monitor stock levels of supplies and report needs to supervisors.
- Participate in inventory checks as required.

**Continuous Learning**:

- Stay informed about menu items, ingredients, and service procedures.
- Participate in training sessions to enhance service skills and knowledge.

**Qualifications**:

- Previous experience in customer service or food service is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic math skills for handling payments and cash.

**Education**:

- High school diploma or equivalent preferred.

Pay: AED1,500.00 - AED2,000.00 per month



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