Food and Beverage Captain

3 weeks ago


Dubai, United Arab Emirates flora inn hotel Full time

**Duties and Responsibilities**:

- _-Always greet and welcome guests promptly in a warm and friendly manner._
- _- Always thank and give fond farewell to guests conveying anticipation for their next visit._
- _- Assist guest with table reservation._
- _- Assist guest while seating._
- _- Ensure guest are serviced within specified time._
- _- Has a good knowledge of menu and presentation standards._
- _- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette._
- _- Serve food courses and beverages to guests._
- _- Set tables according to type of event and service standards._
- _- Record transaction / orders in Point of Sales systems at the time of order._
- _- Communicate with the kitchen regarding any menu questions, the length of wait and product availability._
- _- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen._
- _- Check with guests to ensure satisfaction with each food course and beverages._
- _- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly._
- _- Present accurate final bill to guest and process payment._
- _- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas._
- _- Ensures that hotel brand standards and SOP's are consistently implemented._
- _- Work with fellow staffs and manager to ensure that the restaurant achieves its full potential._
- _- Any other duties related to food and beverage service assigned by the manager._

**Prerequisites**:

- Ø Good command in both spoken and written English.
- Ø Should have pleasing personality.
- Ø Excellent guest service skill.
- Ø Good knowledge of food and beverage service.

**Salary**: AED1,750.00 - AED2,000.00 per month

Application Question(s):

- Do you have experience working in a four-star or five-star hotel ?

**Experience**:

- Hotel: 1 year (required)



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