Asst. Housekeeping Manager

7 months ago


Dubai, United Arab Emirates City Seasons Towers Hotel Full time

The Assistant Housekeeper/Assistant Manager (Housekeeping) maintains high levels of cleanliness and presentation in both back-of-house and public areas. He/She also makes instant reports on areas or items that need maintenance to the department’s head. In this way, he/she can ensure that the team will operate at its best.
- Carry out change to improve process.
- Coach team members to enhance service performance.
- Conduct staff performance assessment process.
- Engage in initiative to improve service.
- Ensure sustainable business operations through adoption of environmental practices.
- Foster teams’ initiatives and creativity.
- Lead team to build operational plan.
- Make use of critical thinking and analytical skills at work.
- Manage a diverse service setting.
- Manage operations for service excellence.
- Manage guest experience.
- Manage guest/residents’ concerns and feedback.
- Oversee housekeeping operations in rooms, laundry and public area.
- Read and assess work reports.
- Solve problems and make decisions at supervisory level.
- Support workplace relations and diversity.
- Support innovation process within own scope of work in business unit.
- Support strategies and work plans.
- Take measures to prevent loss/risk.



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