Travel Consultant

6 months ago


Dubai, United Arab Emirates AL FALAHEHY TRAVELS LLC Full time

**Job Summary**:
**Responsibilities**:

- **Customer Service**: Provide exceptional customer service by assisting clients with inquiries, offering travel advice, and resolving any issues or concerns before, during, and after their trip.
- **Travel Planning**: Collaborate with clients to understand their travel preferences, budget, and requirements, and tailor personalized travel itineraries accordingly.
- **Destination Knowledge**: Stay updated on popular travel destinations, attractions, hotels, and activities to provide clients with accurate and relevant information.
- **Booking Arrangements**: Book flights, accommodations, transportation, tours, and other travel-related services for clients, ensuring all reservations are accurate and meet their needs.
- **Documentation**: Assist clients in obtaining necessary travel documents such as passports, visas, and travel insurance.
- **Promotions and Packages**: Recommend special promotions, discounts, and travel packages to clients to enhance their travel experience and maximize value for their money.
- **Itinerary Management**: Create detailed travel itineraries for clients, including information on flights, accommodations, activities, and any special requests.
- **Vendor Relations**: Establish and maintain relationships with airlines, hotels, tour operators, and other travel suppliers to negotiate favorable rates and ensure high-quality service for clients.
- **Technology Utilization**: Utilize travel booking platforms, reservation systems, and other travel-related software effectively to streamline booking processes and enhance productivity.
- **Sales Targets**: Meet or exceed sales targets and revenue goals by actively promoting travel products and services and upselling additional amenities or upgrades to clients.

**Requirements**:

- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field (preferred).
- Proven experience as a Travel Consultant or similar role in the travel industry.
- Strong customer service and interpersonal skills with the ability to build rapport and establish trust with clients.
- Excellent communication skills, both written and verbal, with the ability to effectively convey travel information and recommendations.
- In-depth knowledge of travel destinations, airlines, hotels, and travel products.
- Proficiency in using travel booking systems, reservation software, and Microsoft Office Suite.
- Ability to work well under pressure, multitask, and prioritize workload in a fast-paced environment.
- Flexibility to work evenings, And weekends as needed.
- Immediately can Join

**Benefits**:

- Competitive salary
- UAE law for the employee following the company
- Weekly off
- Salary to be Discussed on Interview

**Job Types**: Full-time, Permanent, Contract
Contract length: 24 months

Pay: AED2,000.00 - AED2,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Travel Consultant: 2 years (required)

**Location**:

- Dubai (required)


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