Quality and Training Officer
2 weeks ago
We are looking for the below skills:
- To communicate with clients and ensure that the demotic worker performs her job duties in accordance with the standards related to the center.
- Submit a report on the performance of each demotic worker by making a questionnaire for each worker on a daily basis.
- Familiarity with the Federal Domestic Labor Law, employment policy and standards related to domestic workers.
- Ensure that all domestic workers have obtained all types of training in accordance with the scientific materials provided by Tadbeer.
- For the domestic worker to comply with the job performance indicator in accordance with the criteria specified by the center
- Monitoring and ensuring the commitment of the demotic worker support staff to the training schedule and submitting a report thereon.
- Ensure that all demotic worker have received energy rationalization training.
- Follow up with the Marketing Department to ensure that the specifications of the demotic worker match the requirements of the customer before conducting the interview with client.
- Recording the customer's observations and requirements and submitting a report on them on a permanent basis.
- Commitment to submit a monthly report on quality and training for presentation to management.
- Ensure that the demotic worker meet client expectations and exceed it.
- Submit a detailed report of the violations committed by the domestic worker and submit the report promptly.
- Initiative and positivity in providing advice and service; good dealing with customers and colleagues.
- Communicating with other team members to solve problems.
- Following up with the appropriate channels when mistakes are found
- Doing any work that requires the employee through the company or one of the company’s officials or managers.
**Job Types**: Full-time, Contract
Contract length: 24 months
**Salary**: AED3,500.00 - AED5,000.00 per month
**Language**:
- Arabic (required)
- English (required)
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