Head Nurse

5 months ago

Dubai, United Arab Emirates NMC Healthcare Full time

Perform his / her duties as per NMC guiding principles and model of care, DHA regulation and other regulatory authorities, accreditation body.
- Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the adult or elderly patient’s and family’s diversity, preserving their autonomy, dignity and rights.
- Provide culturally appropriate patient focused nursing care.
- Applies & ensures the international patient safety goals throughout the patient journey and care process.
- Respects patient and applies patient family rights throughout the patient care, with empathy, emotional stability.

**Standards of care**
- To ensure that the highest standard of evidence-based nursing care is delivered to all patients and their families.
- To act as patient advocate, ensuring privacy, dignity and confidentiality are met.
- To monitor and ensure patient satisfaction and be proactive in managing any issue that is identified.
- To act as a resource of specialist clinical knowledge and information for ICU staff and ensure that all nursing practices are meeting the required standards.
- To promote reflective practice and learning in order to ensure that nursing care is research based, appropriate and responsive to patient needs.
- To ensure that all provision of nursing care is documented on a timely basis and accurately reflects the patient experience.
- To work closely with the consultants for the achievement of effective patient management ensuring that individual consultant care protocols are followed.
- To ensure a high standard of infection control and the prevention of all avoidable healthcare associated infection in the department.
- To be responsible for maintaining the safe custody of all medications including Narcotic, controlled and high alert drugs, ensuring that all related policies and procedures are strictly followed.
- To ensure that all policies, procedures, guidelines and work instructions that relate to the department are regularly reviewed and updated, as required.
- To participate in the setting of standards and agree clinical audit topics with the Director of nursing services, ensuring that the identified audits take place with any actions implemented.
- To organize any necessary admission, transfer in and out of the facilitates in consultation with medical staff.
- To discuss and promote innovations that will improve patient care with the administrator.

**Professional**
- To complete and maintain the competency portfolio within the allocated time frames and ensure that all other clinical training requirements are fulfilled according to local requirements and the department training calendar.
- To successfully complete the Immediate Life Support course on an annual basis.
- To ensure personal continuing professional development (CPD) is maintained to comply with DHA requirements.
- To ensure that all mandatory training is attended within the required time frames.
- To maintain current awareness regarding developments in nursing and in the critical care service.
- To attend Hospital meetings and functions, as required

**Managerial**
- To manage a smooth, efficient work flow in ICU ensuring that high standards are consistently met.
- To comply with all aspects of the quality and patient safety ensure the department meets the requirements of the accrediting body and regulatory body.
- To identify and discuss with the Director of nursing services, supervisor any potential areas for developing the service or for maximizing financial opportunities.
- To take a lead with implementing any new service development or initiative.
- To ensure that Customer Care standards are adhered to.
- To investigate incidents, accidents, concerns, near-misses, non-conformities and complaints pertaining to ICU, ensuring that reporting form is collected within agreed deadlines.
- To ensure with that all objectives and any actions identified for the department are agreed with the Director of nursing services, supervisor and documented, implemented and reviewed on a timely basis.
- To be responsible for the ordering of all supplies.
- To ensure that equipment in the department is regularly maintained and where required, repaired or replaced on a timely basis.

**Financial**
- To effectively manage the service and work closely with the Director of nursing services in order to meet or exceed the financial targets for the department.
- To ensure that stock levels are adequate and controlled.
- To ensure that all revenue is identified and that any economies are highlighted and discussed.
- To be involved in the preparation of unit budget and be conversant with the monthly departmental performance reviews.

**Staff Management**
- To exercise fair and firm leadership, establishing and maintaining high morale in the department.
- To monitor the level and standard of work produced by the staff and guide, to coach and advise them as appropriate.
- To facilitate the professional development of all department sta

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