Customer Care Agent

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures...

You will report to the Customer Care Team Manager, and you will be based in our Dubai offices and working in the office full time. **You will**: - Identify the reason for escalations, showing empathy and a determination to resolve and de-escalate issues whilst providing clear resolutions promptly by correctly following our policies - Provide feedback to...

A leading home healthcare facility is looking for active, self motivated and flexible individual to join its current Customer Care team. Key responsibilities: - **Customer Support**: - **Issue Resolution**: - **Product Knowledge**: - **Customer Interaction**: - **Documentation**: - **Feedback Collection**: - **Performance...

Growbox is a dynamic and growing company committed to delivering exceptional service in the real estate and business solutions industry. We are seeking an enthusiastic **Female Customer Care Agent & Telecaller** to join our team. This role is integral to expanding our property listings, generating leads, and maintaining positive customer...

You will report to Customer Care Operations Manager, and you will be based in our Dubai main offices (DIFC). We are operating on a hybrid model and you will come into the office three days a week. **You will**: - Identify the reason for escalations, showing empathy and a determination to resolve and de-escalate issues whilst providing clear resolutions...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Hatchfit Physiotherapy Clinic is seeking a dedicated Full-Time Customer Care Executive to join our team in Dubai. **Responsibilities**: - Manage import and export shipping orders from clients or initiated by Customer Service Front Line, covering sea freight, airfreight, and land freight. - Open shipping orders and insert Request for Quotations. Obtain...

At Hatchfit Physiotherapy Clinic, we prioritize delivering exceptional customer service to our clients. We are looking for a dedicated Customer Care Executive to join our team in Dubai. In this role, you will be responsible for ensuring a consistently high level of service quality, addressing customer queries, and maintaining strong client relationships. -...

We are actively seeking **Customer Care Executive** to join our team. **Full job description**: - All queries to be responded to efficiently and informatively, with polite language in English or Hindi. - Strong ability to work on multiple tasks or assignments. - Good communication skills. **Additional Qualifications**: - Basic Computer Knowledge - Highly...

**Why Deliveroo** Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want...

We Care Properties is a real estate agency based in Dubai that specializes in the UAE Real Estate Market. As a leader in the market, we have extensive experience in the primary sales market with Dubai's most prominent developers. We offer a comprehensive range of real estate services across both residential and commercial properties. Role Description This...

Join Our Team; We are actively seeking an experienced Customer Care Specialist to become a valuable member of our team. - Previous experience in a customer care role, preferably within Aesthetic clinics. - Demonstrated success in product sales. - Capabilities to respond to customer inquiries through various channels. - Proven problem-solving abilities. -...

**Description du poste** **Points majeurs avant de postuler**: - L'entreprise travaillant exclusivement pour des clients basés en France, l'organisation du temps de travail est basée sur le calendrier français ! Du Lundi au Vendredi - repos Samedi/Dimanche - jours fériés français et sur les horaires de bureaux en France (+2/3 heures de décalage...

**Description du poste** **Points majeurs avant de postuler**: - L'entreprise travaillant exclusivement pour des clients basés en France, l'organisation du temps de travail est basée sur le calendrier français ! Du Lundi au Vendredi - repos Samedi/Dimanche - jours fériés français et sur les horaires de bureaux en France (+2/3 heures de décalage...

**Job Summary**: As a Customer Care Agent, you will be the first point of contact for our customers. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our products and services. **Key Responsibilities**: - Provide accurate information about products and services. - Troubleshoot and...

Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

**Company Description** Who we are** B&S is a company in the consumer goods industry with a very strong global network. We provide unmatched reach in the field of consumer goods, connecting suppliers and consumers all over the world. We are looking for a Customer Care role which provides exceptional support to both customers and the Sales team. It focuses...

**SUMMARY** The main duty of a CareCentre - Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also...

Job Opening: Customer service Agent Position: Customer service Agent Location: Dubai **Salary**: 2000 AED + Commissions Visa Requirement: Must have your own visa Experience: At least 1 year in call center or customer service **Responsibilities**: Handle inbound and outbound calls. Provide excellent customer support. Qualifications: Strong...

**Responsibilities**: - Resolve customer issues and complaints in a professional and timely manner. - Record and maintain customer interactions, ensuring accurate documentation in the customer relationship management (CRM) system. - Guide customers through troubleshooting steps for product or service-related issues. - Coordinate with other departments to...