Auh/ Dxb

Job Description (Roles and Responsibilities) 1

Are you interested in a career in international trade? Would you like to make an impact in a fast-moving, high-profile international environment? We are looking for **two (2)** enterprising team members with commercial and/or trade & investment experience to join the UK’s Department for Business and Trade (DBT) as an **International Markets Advisor** for the Export Support Service - International Markets (ESS-IM) at the British Embassies in Dubai and Abu Dhabi.

DBT is responsible for designing and implementing our future trading arrangements with other countries and fostering growth among UK businesses. We secure UK and global prosperity by promoting and financing international trade and investment and championing free trade. DBT divides the world into nine (9) regions, each led by His Majesty’s Trade Commissioner (HMTC). The Middle East and Pakistan (MEaP) region is led from Dubai and represents 11 markets with a team of some 120 staff.

The MEaP International Markets Team is MEaP’s universal entry point for UK business. The International Markets Advisor positions operate on a regional basis covering 11 markets, yet will be based in Dubai or Abu Dhabi, with an expectation of some travel to the alternative post as per operational demands.

**The Setting**:

- ** Consumer goods, Healthcare & Life Sciences, Food & Drink**, - you name it. UK companies and products are highly regarded and sought after in MEaP for their quality and innovation. With the support of DBT, thousands of UK companies discover new markets and opportunities every year. We are looking for a new team member to support these companies in MEaP.
- As **International Markets Advisor for the Export Support Service - International Markets (ESS IM) **you will support high potential British exporters access and win business in MEaP. A core element of the role will be to deliver comprehensive practical support to UK companies. This will include **researching market and sector information, identifying partners who can provide in-market representation and identifying clients**.
- You will **respond to enquiries from UK exporters on market potential, market representation and challenges companies may face** in accessing MEaP. The job holder will communicate high value opportunities to UK exporters and will be expected to **provide administrative support to the MEaP Enquiry Hub** in the form of one of the following: triage management; tracking & reporting; marketing or partner registration management.
- You will also seek to **expand networks of commercial partners** (e.g. agents, distributors and clients) in MEaP as well as private sector providers of commercial services. As with all DBT positions, there will be a focus on **working collaboratively** with colleagues across DBT UAE and DBT MEaP, including sector leads, as well as wider Embassy colleagues specialising in key areas of interest and International Trade Advisors in the UK regions.

**Roles and responsibilities**:

- Working with the Head of the MEaP Export Support Service, support the running and daily operations of the MEaP Enquiry Hub.
- Review and respond to regional enquiries from small and medium sized UK exporters by providing guidance, information and insight as part of the IM ESS MEaP team.
- Record, allocate, track and report SME interactions; facilitate consultative client discussions, collaborating with DBT MEaP colleagues and other key stakeholders; and manage follow-up actions.
- Conduct market research by sector, country or region, and prepare documentation and data to support SME business advice, including devising metrics, compiling reports and feeding in to collateral.
- Working with colleagues at post and across the region, lead on various defined tasks in support of UK companies currently in-market or looking to enter the market; helping them to spot opportunities as well as navigate challenges. This will include some local stakeholder engagement in key SME sectors in the UAE and may include attending either virtual or face-to-face briefings, trade missions and/or exhibitions in the UAE.
- Engage with the UAE Overseas Referral Network of private sector partners and, where required, identify opportunities to expand the network.
- Collaborate with the DBT MEaP Marketing and Communications Team to develop materials to inform business on market entry and to promote the MEaP International Markets Team.
- Act as an advocate for the MEaP International Markets Team externally and internally, and support embedding the Hub into the wider MEaP way of working.
- Provide administrative support to the MEaP Enquiry Hub in the form of one of the following: triage management; tracking & reporting; marketing or partner registration management.
- Provide ad hoc administrative support to the Head of the MEaP International Markets Team as required.
- The above list is not exhaustive and the jobholder will be required to be flexible and ta