Hotel Operations Manager
2 months ago
Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximise the profitability of all outlets. Maintain effective cost controls in all areas.
- Plan and direct the hotel main operations including quality, standards, cleanliness, guest satisfaction.
- Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
- Work alongside all HODs to ensure the smooth running of the day-to-day operations.
- Conduct regular operations meeting with all HODs to discuss routine operational matters, departmental performance targets and guest feedback.
- Deputise for the General Manager in his absence and at various meetings & events.
- Be responsible for maximising profit through the consistent delivery of the highest standard of service.
- Ensure consistent implementation and review of SOPs throughout all Departments.
- Be responsible for all the day-to-day queries, complaints or problems that arise in the hotel.
- Monitor the hotel functions book and familiarise yourself with all updates & amendments.
- Liaise daily with the GM and M&E Manager to forecast Hotel business on a weekly basis and plan accordingly.
- Maximise financial opportunities and achieve pro-active up-selling environment throughout the hotel.
- Carry out Duty Management shifts as required.
- Conduct regular fire walks and Health & Safety audits.
- Promote a positive employee relations culture through effective communication and regular team meetings.
- Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery, employee presentation and grooming.
- Ensure that reasonable care is taken for the Health and Safety of yourself, other employees, guests and any other persons on the Hotel premises.
Pay: Up to AED10,000.00 per month
-
Hotel Receptionist
7 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeGreet all guests and assist them with check-in and check-out. - Maintain a positive attitude and friendly demeanor. - Respond to all guest questions and requests. - Answer and forward phone calls. - Manage guest bookings and reservations. - Keep a tidy and orderly workspace. **Salary**: Up to AED1,400.00 per month Ability to commute/relocate: - Al Satwa:...
-
Financial Manager
2 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeResponsible for the property's overall accounting and financial management requirements. Responsible for the local tax authority compliance of the hotel. Responsible for preparing and reviewing annual budgets, monthly forecasts, and operating results. Responsible for verifying all financial reports and ensuring that all transactions are accurate and in...
-
Hotel Operations Manager
4 months ago
Ras al-Khaimah, United Arab Emirates Ras al Khaimah Hotel Full timeBachelor Degree in Business Administration or Business Management - Minimum 4 years in progressive experience in Hotel Management (Kindly mentioned separately experienced in UAE) - Good communication skills and fluent in English - Ready to join immediately **Job Types**: Full-time, Permanent Expected Salary? Application Question(s): Bachelor Degree?...
-
Maintenance Supervisor
2 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeInspect hotel regularly to ensure it meets safety standards - Arrange for routine maintenance in hotel rooms, lobbies and facilities (e.g. kitchens). - Organize repair projects in a manner that does not disturb guests - Plan and oversee renovations and construction - Act fast to resolve emergency issues (e.g. power outages) - Find ways to reduce hotel...
-
Hotel Operations Manager
2 weeks ago
Ras al-Khaimah, United Arab Emirates KAY Hospitality Full time**Role Summary**: We are currently hiring an Operations Manager for KAY Hospitality to be part of our dynamic team. You will be responsible for budgeting, planning, executing and directing the activities of the company in a designated area to achieve excellent top/bottom line objectives specifically with KAY Homes Properties. Identifying the growth...
-
IT Coordinator
7 months ago
Al Satwa, United Arab Emirates CHELSEA PLAZA HOTEL Full timeIT team operations ensuring that the hotel standards and procedures are fully known and followed. - Make sure to oversee daily IT operations. - setting up and installing computer systems - Identifying software and hardware issues - Investigating connectivity issues - Giving systems access and rights **Qualifications**: - Holding Degree/Diploma in IT -...
-
General Accountant
7 months ago
Al Satwa, United Arab Emirates CHELSEA PLAZA HOTEL Full timeReview Suppler Cheques, Final Settlements, Vacation Payment and all other Payments - Review Receiving report, verify accounts codes, department codes. - Prepare month end closing reports with Comments. - Follows up VAT declarations, returns, Tourism Dirham, municipality Fees - Upkeep accounting software and eliminate problems - Perform yearly closing and...
-
Front Desk Receptionist
7 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeServes visitors by greeting, welcoming, and directing them appropriately. - Notifies company personnel of visitor arrival. - Maintains security and telecommunications system. - Informs visitors by answering or referring inquiries. - Directs visitors by maintaining employee and department directories. - Maintains security by following procedures, monitoring...
-
Hygiene Officer
1 month ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeEnsure highest level of sanitation and hygiene standards in the hotel. - Responsible for achieving organizational standards in hygiene, cleanliness and safety in all F&B areas and for all F&B equipment as per HACCP standards. - Train and raise awareness relating to food safety and good hygiene practice to all Heartists. - Establish and implement all Food...
-
Purchase Officer
2 weeks ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeConverting requisition into purchase orders, obtaining appropriate order’s approvals. - To ensure Direct receiving to departments are properly signed by the concerned department. - Assisting Cost Controller for month end inventory. - Receipting all invoices and store issuing requisition in system on daily basis. - Ensures & verifies that quotations are...
-
Cost Accountant
7 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeCollect cost information and maintain an expenses database - Construct data accumulation systems - Determine fixed costs (e.g. salaries, rent and insurance) - Plan and record variable costs (e.g. purchases of raw material and operations costs) - Review standard and actual costs for inaccuracies - Prepare budgeting reports (for the company and for each...
-
Food and Beverage Manager
7 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeManage all F&B and day-to-day operations within budgeted guidelines and to the highest standards - Preserve excellent levels of internal and external customer service - Design exceptional menus, purchase goods and continuously make necessary improvements - Identify customers needs and respond proactively to all of their concerns - Lead F&B team by...
-
Front Desk Receptionist
6 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
-
Front Desk Receptionist
6 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
-
Front Desk Receptionist
7 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...
-
Hotel Sales
2 days ago
Dibba Al-Fujairah, United Arab Emirates Royal Beach Hotel & Resort Full timeSales & Marketing Manager (in Hotels) - Minimum of 4 years experience in the local market and hospitality business. - excellent in the English language. - The ability to rise sales and expand the hotel brand in the market. - Have good relations with the agencies and related hotel partners. - The ability to creat events and packages, and coordinating with the...
-
Chief Accountant
4 months ago
Ras al-Khaimah, United Arab Emirates Royal View Hotel Full timeThis position is responsible for overseeing the day-to-day accounting operation, reporting, and compliance, ensuring the hotel's financial strategy is implemented per Hotel's policy & procedures. Evaluate computerized accounting systems and provide recommendations to IT team for performance improvements. Generate financial reports and statements to...
-
Telephone Operator
7 months ago
Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full timeAnswers and deals with all calls in a professional manner and to the hotel standard. - To maximize of sales and revenue for the hotel by maintaining a sales attitude at all time. - To ensure the correct operation of the switchboard to effect the fast and efficient transferring of internal and external calls. - To ensure all the guest requests including...
-
Executive Chef
2 months ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeü To act as the HACCP Team Leader - Responsible for the maintain and implementation of HACCP and ISO 22000: 2018 Food Safety Management System. - Coordinate with municipality food control department inspection and take corrective and preventive actions. - Maintain food watch platform (online food safety system) of requirements and manage the food safety...
-
F&b Supervisor
3 days ago
Al Satwa, United Arab Emirates Chelsea Plaza Hotel Full timeFood and beverage supervisors are **responsible for all of the business operations of a dining establishment**. Duties typically include interviewing, hiring, training, scheduling, and managing employees, as well as overseeing inventory, including food and beverages, supplies, and other restaurant equipment. **Salary**: AED1,800.00 - AED2,000.00 per...