Computer Operator

4 days ago


Dubai, United Arab Emirates Novigo IT Solution FZE Full time

**Job Summary**

**Typical Duties and Responsibilities**:
1. Prepares daily production schedule and handles user requests. Manages computer resources efficiently to provide maximum throughput and adequate system response.

2. Communicates regularly regarding scheduling of computer time. Helps resolve computer related issues, routing user questions to other areas as appropriate.

3. Analyzes and resolves hardware/software/problems such as operational discrepancies, job aborts, and network issues. Refers problems to appropriate person when operators’ best efforts cannot resolve. May occasionally develop software tools to enhance efficiency.

4. Operates the computer efficiently to ensure production, packaging and delivery of regular, and special reports. Includes operation of performance consoles, printers, tape drives and disk drives. Additionally, operates other peripheral devices. Also provides operational support for the wide area and local area networks.

5. Maintains operations database (i.e., jobs, scheduling, inventory, tape library, auto scheduler, etc.). Corrects and documents operational problems and discrepancies, including program changes and procedural changes as directed by supervisor or Programmer Analyst. Communicates changes in operating procedures and techniques to all operations personnel.

6. Monitors supplies and equipment necessary to ensure continuous operations. Contacts vendors to research new products and pricing and coordinates delivery and installation of software, hardware, and network components. Maintains the proper inventory level of computer supplies. This includes updating inventory control sheets, ordering supplies and getting emergency supplies from the storeroom.

7. Helps with the hiring and training of student and casual employees.

8. Receives calls from vendors; responds as appropriate and/or refers to supervisor or other area as needed.

9. Ensures adherence to college policies and requirements relating to access to and security of the computer operations area. Receives requests from people who want to enter restricted areas and allows access as appropriate. This includes responsibility for maintaining log files from the access control system.

10. Maintains a variety of documentation, including operations procedures, tape libraries, and error logs.

**Minimum Qualifications**

High school diploma or equivalent. Associate’s degree in computer related discipline or two years of related training. Related experience may substitute for the degree requirement or training on a year-for-year basis. Two years of recent experience as a computer operator or related data center experience is required.

**Knowledge of**:Computer operating systems and software for error handling and recovery; operating computer system peripheral devices.

**Ability to**: Operate and monitor multiple computer systems and peripheral devices concurrently; plan and schedule work priorities to meet deadlines and emergencies; analyze and resolve hardware/software problems; provide own transportation for district travel.

**Job Types**: Full-time, Permanent

**Salary**: AED3,000.00 - AED4,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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