Front Desk Receptionist

3 weeks ago


Abu Dhabi, United Arab Emirates Radisson Blu Hotel & resort, Al Ain Full time

**TASKS, DUTIES AND RESPONSIBILITIES**

**PROVIDE THE HIGHEST STANDARD OF SERVICE TO GUESTS**
- Is available to register, process, and greet customers promptly
- Checks the daily arrival list
- Welcomes customers to the hotel
- Responds to customer requests for information about the hotel and its surroundings
- Arranges for special services requested by the customer
- Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
- Arranges fulfilment of customer services by working with Bell staff, Housekeeping, Reservations and Room Service
- Allocates rooms and issues appropriate keys
- Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment
- Changes room rates and guest rooms if approved by Service Manager
- Handles incoming guest room reservations
- Handles reservations for guests with rental cars, restaurants, etc.
- Is aware, at all times, of current room status and room availability
- Is fully aware of the relevant service concepts
- Is fully aware of, and knows how to handle, all current and future hotel promotions
- Utilises yield management to maximise room revenue
- Increases hotel revenue by promoting food and beverage alternatives within the hotel
- Knows the names of key people within Rezidor
- Minimises loss of revenue by adhering to all established credit procedures
- Insures all guests establish credit upon check-in
- Monitors customer accounts to insure adherence to hotel credit limits by completing high balance reports and verifies accuracy of registration information
- Improves timeliness of cash flow by adhering to established credit and inventory control procedures
- Receives proper approval codes for cash and credit card paying customers
- Identifies and records special billing instructions and notifies accounting and Service Manager
- Completes shift closing accurately by getting appropriate approval signatures and authorisation codes
- Adheres to hotel policies regarding the use of cash banks
- Communicates effectively with guests, colleagues, and supervisors
- Demonstrates teamwork by co-operating and assisting colleagues as needed
- Handles difficult situations effectively
- Communicates open and closed dates, availability and condition of rooms to the Service Manager
- Ensures that guest mail and messages are delivered promptly
- Demonstrates a working knowledge of all services and facilities of the hotel, and effectively assists the hotel’s guests
- Issues safety deposit boxes to guests upon request
- Uses the ABC approach to respond to negative comments and complaints; and notifies Service Manager immediately for appropriate follow-up
- Performs other duties as assigned by the supervisor/manager

**KNOWLEDGE OF FRONT OFFICE TECHNOLOGY**
- Is fully conversant with the hotel reservation system
- Is able to operate switchboard, telefax, key equipment, credit card machines and printers, hotel alarm systems, and other Front Office equipment

**Experience**:

- atleast 1 year FO experience in any 4/5 star hotel? (required)

Application Deadline: 31/03/2023



  • Abu Dhabi, United Arab Emirates Almurooj scientific private school Full time

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and to greeting and welcome guests as soon as they arrive at the school Qualification Fluent in Arabic is a must Fluent in English written and spoken is the must Bachelor degree preferable Have a strong communication skills Experience...


  • Abu Dhabi, United Arab Emirates City Way Facilities Management Full time

    We are looking for Female Local (Emirati National) Receptionist who will undertake the following tasks: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and...


  • Abu Dhabi, United Arab Emirates AL ZAABI GROUP Full time

    _**Front Desk Receptionist**_ - Greet and welcome customers on Daily Basis. - Direct visitors to the appropriate person and office. - Answer, screen and forward incoming phone calls, Make Estimates / Quotations. - Help Marketing Guy With Data Entry and Day to Day Task Assign Accordingly. - Ensure reception area is tidy and presentable, with all necessary...


  • Abu Dhabi, United Arab Emirates The muse uae boutique spa Full time

    **We are looking for Front Desk Receptionist for our Newly opening branch in Shakhbouth city Abu Dhabi.** Females Only Salary will be discussed on the interview and interview will be in Abu Dhabi **Requirements**: - Proven work experience as a Salon Receptionist, Front Desk Representative or similar role - Hands-on experience with office equipment, like...


  • Abu Dhabi, United Arab Emirates JAY'S CAKES Full time

    _We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks._ - **Key Responsibilities**:_ - _Greeting and directing visitors in person or on the phone_ - _Answering or referring inquiries from customers, clients, or the public_ - _Maintaining employee and department...


  • Abu Dhabi, United Arab Emirates AL ZAABI GROUP Full time

    Greet and attend to patients in person and over the phone. - Professionally assist doctors, staff, visitors, and patients. - Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. - Answer all phone calls in a professional and courteous manner. - Perform all duties within HIPAA regulations. - Maintain...


  • Abu Dhabi, United Arab Emirates Down House Real Estate Management LLC. Full time

    We are hiring _**Sales cum Reception**_ for Real Estate company in **Abu Dhabi, Khalifa City A**. - Friendly and detail - oriented front desk receptionist - Preferably Female - with Real Estate Experience - must have knowledge in Sales Property - English or Arabic speaker - with strong communication skills - salary will be discuss upon Interview - **Key...


  • Abu Dhabi, United Arab Emirates NewStar Property Management Full time

    Receptionist duties and responsibilities of the job As the front office and often the first point of contact for external visitors, a Receptionist job description should include: - Diary management and management of meeting rooms - Possibly handling event coordination, both internally and externally - Greeting all visitors - Transferring calls as...


  • Abu Dhabi, United Arab Emirates Perform Boxing Studio Full time

    We are on the hunt for a part-time front desk associate looking to join our fast-paced world. This position comes with potential to grow with our team. A front desk associate will be responsible for administrative duties such as: - Greeting clients and checking them into class - Managing client accounts using e-Gym software - Educating clients about our...


  • Abu Dhabi, United Arab Emirates GymNation Full time

    _**Receptionist**:_ A GymNation Receptionist is the life and soul of our business! The first face any current and prospective members will see, a fountain of knowledge for our clients wants and needs and an overall PEOPLE person. This is a very rewarding role in which you will meet literally thousands of new people and work in a very close knit team,...

  • Receptionist

    4 weeks ago


    Abu Dhabi, United Arab Emirates Zee Stores Full time

    As a Receptionist, you will be the first point of contact for Zee Stores international. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls....

  • Front Desk Manager

    6 days ago


    Abu Dhabi, United Arab Emirates MAK Homes Real Estate Full time

    Bachelors Degree - Driving License - Prior experience in customer service as a receptionist, front desk representative, or relevant position. - Must know how to use office machinery - Excellent communication, written and people skills. - Good multitasking, time management and organisational skills. - Problem-solving ability with analytical skill. - Customer...


  • Abu Dhabi, United Arab Emirates HR WORLD Full time

    nationality preferring - Philippines - proven work experience as a Receptionist, Front Office Representative or similar role - Proficiency in Microsoft Office Suite - Hands-on experience with office equipment - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues arise -...

  • Receptionist

    6 days ago


    Abu Dhabi, United Arab Emirates LA Maison Real Estate Full time

    As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be...


  • Abu Dhabi, United Arab Emirates Al Bazee Facilities Management LLC Full time

    Answering incoming telephone calls and maintenance requests, determining the purpose of caller and forwarding calls to appropriate department. - Greet and welcome guests in a friendly and professional manner - Delivering a positive customer experience during all interactions with existing and potential Clients - Responsible for providing attentive, courteous...


  • Abu Dhabi, United Arab Emirates VOGUE FITNESS Full time

    **MUST BE LOCATED IN THE UAE** **MUST HAVE PHYSICAL FITNESS OR HOSPITALITY BACKGROUND** The front desk receptionist serves as the first point of hospitality and is responsible for ensuring that all members and visitors are consistently attended to with the utmost in customer service upon each visit or phone call to the facility, as well as providing...


  • Abu Dhabi, United Arab Emirates Joy Lifestyle Flower Full time

    JoyLifestyle Flower & Cake Shop is seeking a Front Desk Service Coordinator responsible for front desk cash handling and customer communication. Key responsibilities include: - Handling front desk payments and order transactions. - Communicating with customers in a friendly and professional manner, addressing inquiries. - Proficient in spoken Arabic and...

  • Receptionist

    7 days ago


    Abu Dhabi, United Arab Emirates Super Power Technology Full time

    **About the job** SPT is looking for experienced and motivated receptionist who will be present at the front desk of the head office as well as be the first point of communication for people reaching out to SPT. **Key responsibilities and accountabilities**: - Greeting and welcoming guests of the office in a friendly a professional manner. - Answering...


  • Abu Dhabi, United Arab Emirates Noorart Full time

    Job vacancy for Emirati ( UAE NATIONAL) Receptionist candidate at our center. we are seeking an experience clinic Receptionist to join our team . The ideal candidate will have a proven track record in providing excellent customer service and managing front desk operations in a healthcare setting in the UAE.Language: EnglishJob Type:...

  • Spa Receptionist

    7 days ago


    Abu Dhabi, United Arab Emirates beauty spa Full time

    we are looking for front desk to join our spa in al ayn responsible of providing an effective and organized service to customer delivering excellent communication and administration service. **Job Types**: Full-time, Contract, Permanent **Salary**: From AED3,000.00 per month **Experience**: - receptionist: 3 years (preferred)