Travel and Hospitality Coordinator

2 weeks ago


Sharjah, United Arab Emirates Sharjah Architecture Triennial Full time

**Key Responsibilities**:

- Serve as the primary point of contact for all guests, hotel, travel and transportation agencies
- Assist with travel documents arrangement such as visas and security clearance
- Schedule hotel, flight and car rentals
- Research and compare available travel and hotel accommodations to identify best available options for individual travel needs
- Share travel itineraries, hotel and travel arrangements schedules with guests
- Obtain approvals for travel requests and expenses that exceed established limits
- Proactively manage guest reservations, ensuring accuracy and timely confirmation of all bookings
- Handle inquiries and requests in a professional, efficient and hospitable manner
- Handle all aspects of guest travel, hotel, and transportation procedures in accordance with established policies and procedures
- Maintain up-to-date knowledge of travel protocol and guidelines to provide accurate information and recommendations to guests
- Take appropriate action to resolve complaints or issues
- Coordinate with other departments to ensure that all guest requests and needs are met in a timely and efficient manner
- Prepare detailed reports on guest’s details, their travel and other relevant information
- Develop and maintain positive working relationships with all hotel, travel and transportation firms
- Perform other related duties as assigned

**Requirements**:

- Bachelor’s degree in hospitality management, business administration, or related field
- 2-3 years’ experience in a customer service or administrative role
- Strong working knowledge of the travel industry
- Outstanding written and verbal communication skills
- Flexible schedule and willingness to work evenings and weekends as needed
- Excellent verbal and written communication skills
- Excellent decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office Suite or related software
- **DEADLINE: July 9, 2023**_

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (preferred)

Application Deadline: 09/07/2023


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