Telesales Representative

3 weeks ago

Internet City, United Arab Emirates ENGAGE PROPERTIES Full time

Engage is a full-service real estate company located in Dubai, specializing in residential and commercial sales, leasing, and property management. We have been in the industry for 14 years.

**Qualifications**
- Customer service and communication skills
- Sales and customer support experience
- Training skills and experience
- Excellent communication skills
- Experience in the real estate industry is a plus

**Responsibilities**:
1. Conduct outbound calls to potential customers to promote and sell available Real Estate inventory.

2. Identify and qualify leads, understanding customer needs, and effectively communicate product features and benefits.

3. Arrange meeting with clients from generated lead for the sales staff.

4. Maintain accurate and detailed records of customer interactions, including follow-up actions, in the CRM system.

5. Build and nurture positive relationships with customers to enhance customer satisfaction and encourage repeat business.

6. Stay informed about industry trends, product knowledge, and competitive offerings.

7. Collaborate with the sales team and other departments to optimize overall business performance.

8. Provide excellent customer service, address queries, and resolve issues to ensure a positive customer experience.

**Job Types**: Full-time, Permanent

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