Holiday Consultant

3 weeks ago


Dubai, United Arab Emirates ICL Tours & Travels Full time

About the Job

Empowered to make decisions on all aspects related to Holidays sales and operations, within the framework of responsibilities and boundaries identified with his/her role and in accordance with standard practices and guidelines set by the company. Consults with Head of Product and Business Development on all strategic and non
- routine decisions. All duties shall be performed thru proper channel and in compliance with adopted policies and procedures.

Key Accountabilities
- Oversees and manages the set-up of the business unit and its associated processes and enhancement projects including identifying suppliers, developing, implementing, and upgrading a reservation system/operating engine in line with the latest e-commerce trends to sell holidays to B2C & B2B customers.
- Liaises with different areas such as commercial sales, revenue management and marketing teams to create a long term business plan in line with the agreed commercial goals and objectives; utilizes market surveys, to develop a competitive product with high profit margin; prepares the annual business etc.
- Leads and directs the creation, marketing, sales, operations and continuous development of all ICL Holidays products and delivers as per agreed timelines while keeping costs minimum ; integrates ICL Holidays into all existing /new ICL Sales channels.
- Establishes/builds on business relationships to maximize ICL Tours market share and become a major force in the UAE outbound/inbound leisure travel segment; ensures revenue/volume targets are met as per adopted standards of quality.
- Manages all air/ground holidays products and rates; identifies new destinations for Holidays services; conducts field trips to evaluate suppliers; negotiates contracts terms and activity suppliers to create holiday outbound/inbound packages in the corresponding markets (fixed departures, dynamic packaging ).
- Ensures the operations of ICL Holidays and its outstations and implants are run with the highest quality of service to customers and in line with the company’s policies and procedures achieving a 95% error free operation.
- Leads, directs, supports and monitors the performance of all ICL Holidays associated staff to ensure that individual performance is optimized; this includes training on systems, operation process, product knowledge, etc.

**Requirements**:

- 4+ years of extensive experience in a managerial role in a major international airline/Online Travel Agency/ Travel Company managing online holidays products; experience with low cost airline is a plus.
- Bachelor degree in Commerce/Marketing/Hospitality/Management or equivalent.
- Capable of using technology systems and tools; proficient in Microsoft Office.
- Fluent in English & Hindi Language.

**Salary**: AED7,000.00 - AED8,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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