Female Salon Receptionist
2 weeks ago
Job Title: Female Salon Receptionist
To be successful in this role, you should have previous experience working as a receptionist in a salon, front desk representative, or a similar service, hotel/hospitality industry. Additionally, you should possess excellent communication skills, be service-oriented, friendly and have a genuine interest in people.
**Responsibilities**:
- Manage appointment schedules and process bookings and cancellations.
- Maintain updated client records with contact and billing details, appointments, and services offered.
- Provide clients with information about the salon's services, rates, and amenities.
- Inform salon staff about customer appointments and requirements.
- Order and manage deliveries, brochures, salon supplies, and stationery as needed.
- Respond to clients' complaints in a timely and professional manner.
- Liaise with fellow salon staff to ensure the workspace, general areas, and reception area are clean and tidy to accommodate guests' needs at all times.
- Confirm group reservations and arrange personalized services for VIP customers and short notice attendees.
- Assist with marketing and sales by providing customers with information on promotions and new products and services.
- Perform administrative tasks such as filing, updating records, and logging transactions.
**Requirements**:
- Previous experience as mentioned above is a MUST.
- Experience with salon reservations software (Shortcuts/Fresha).
- Proven track record of achieving personal and group targets (an advantage).
- Ability to remain calm under stressful circumstances.
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
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