Advising and Student Success Coordinator

1 week ago

Dubai, United Arab Emirates American University In the Emirates (AUE) Full time

The American University in the Emirates is looking for an Advising and Student Success Coordinator to join its team.

The Coordinator is responsible to provide AUE students with tutoring services to support their academic success and monitor students who are facing academic challenges.

**Qualifications & Education**
- Bachelor Degree in related field

**Experience**
- 1 to 3 years of experience working in student related department in a reputable university

**Skills / Training / Knowledge**
- Excellent communication skills
- Ability to work under pressure and meet deadlines
- Ability to tactfully and politely deal with difficult customer situations
- Appreciation of cultural diversity
- Fluent in Arabic and English language skills

**Responsibilities**:

- Provide students with tutoring services to support their academic success
- Ensure student's ongoing successful progress to completion of degree program.
- Ensure timely follow-up with student inquiries.
- Coordinate between students and academic advisors.
- Orient new students to online tools, such as student portal.
- Provide academic assistance and support to students
- Monitor students at academic-risk, and enforce attending tutoring sessions
- Collect evidences for the activities that we are supporting students
- Provide accurate information to students on academic policies and procedures, in areas of registration, study plan, academic probation, attendance, and advising.

About American University in the Emirates (AUE):
AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

**At AUE, we believe Nothing is Impossible is the Pathway to Success**

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Computer Information Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.

The American University in the Emirates is accredited by **SACSCOC **(the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by **CAA **(the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The **College of Business Administration** is a proud member of **AACSB **(The Association to Advance Collegiate Schools of Business)**, **and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by **AACSB**) as of 2022.

The Bachelor of Computer Science in the **College of Computer Information Technology** is accredited by the Computing Accreditation Commission of **ABET**.

**NASAD **(The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the **College of Design**, the designation of Substantial Equivalency with accredited programs in the United States.

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