Waiter

3 months ago


Fujairah, United Arab Emirates Fujairah National Group Full time

Job Role: To be responsible for serving food and beverage to guests. To ensure personalized, courteous and friendly service to all guests in a gracious and professional manner in accordance with management standards/procedures. Display proactive hospitality through positive personality with both guests and co-workers. Take pride in all facets of your service to include quality, appearance and cleanliness for yourself and your outlet. Smile is to be a part of the uniform. KEY RESPONSIBILITIESTo maintain the highest level of guest satisfaction and strive for perfection and excellence.To ensure regular guests are recognized and acknowledged by calling them with their family name.To be informative, friendly, communicative and professional to the guests, but do not be over friendly.To know daily specials, promotions and run out items.To set up the outlet according to the set standard and ensure all your tables are aligned and set as per standards.To ensure that guest set up is placed according to their food orders and extra covers are removed.To ensure that the correct methods of service are performed in a sequenced manner as per the standards/procedures.To respect requirements of host guest.To maintain 100% accuracy of guest orders and it’s delivery on time.To approach and interact guests with confidence and ease.To keep serving station tidy at all times.To have flexibility in monitoring multiple tables.To coordinate food pick up with kitchen and monitor food and beverage quality.To follow procedure as trained for guest orders, write neatly and clearly on the guest check, double check your order.To be responsible for generating KOTs and checks in the Micros.To be fluent in operation of micros POS system.To prepare mise en place for the following shift, set up for next guest/ shiftTo follow cashiering procedures, report problems immediately to your supervisor.Prepare guest checks, charge vouchers and receive payment (cash, credit card or room charge) and post in micros on time, in the case of in-house hotel guest, check the name, room number and post the check to the room account.To close the micros at the end of the shift and count the collected cash and credit payments.To prepare the remittance of funds and send the collected to the drop box safeTo secure and arrange the cash float for money exchange.To keep outlet manager informed of any suspicious circumstances or irregularities.To fill associate side duties checklist in coordination with the captain / supervisor.To fill out breakage reports when needed.To control wastage in outlets

Pay: Up to AED1,200.00 per month

**Experience**:

- server: 1 year (preferred)


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