Customer Service Representative
2 weeks ago
ABC Imaging is a visual solutions and media company headquartered in Alexandria, VA. Our global footprint includes presence in all major US cities as well as abroad in the Middle East, UK, and China. We act as a trusted advisor and partner to fortune 500 companies, ad agencies, luxury retailers, museums, architects, property developers, and more.
Driven by our core mission statement: “Impress Every Client Every Time”, the majority of our growth has been organic, adapting to evolving client needs across the world and expanding our services to meet demand. We attribute our continued success to our most important and valuable asset: our diverse community of loyal, dedicated, and hardworking team members that go out of their way to impress our clients at every opportunity.
The environment is very fast-paced and deadline oriented. Ability to work independently as well as part of a team is key:
- Accurately codes customer tickets in accordance with company prescribed guidelines.
- Addresses all client inquiries and concerns in a business-like and timely manner.
- Explain complexities and scheduling of each job before assigning jobs to operators.
- Contact clients with question on incoming jobs regarding specifications, deadlines, and budgets.
- Double check correctness of information given on incoming correspondence.
- Log jobs out after they are completed and shipped out.
- Ensure that front desk is clean and organized at all times.
- Possesses the ability to multi-task without losing focus.
- Provide front counter assistance to customers as needed.
- Responsible for answering incoming telephone calls.
- Maintains proper inventory of supplies.
- Provides back-up assistance to the production staff as needed.
- Responsible for other duties as assigned by Manager.
**Qualifications**:
- **MUST have experience working in the Print Industry**:
- Strong organizational skills and attention to detail
- Solutions focused - ability to solve problems efficiently
- Ability to communicate effectively
- Excellent Customer Service skills and experience
- Proficiency with MSOffice
- Graphics Application skills and experience - InDesign, Illustrator and Photoshop preferred
**Additional information**:
ABC Imaging offers PTO, Health, Dental, Vision, 401k and other benefits.
We take pride in the quality of our work and dedication to our customers and in our collective team spirit.
Join us and be a part of something more
ABC Imaging and its affiliated parties do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
-
Customer Service Agent
2 months ago
Dubai, United Arab Emirates Altius Customer Service Full time*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...
-
Customer Service Representative
2 months ago
Dubai, United Arab Emirates Eteen Logistic Service Full time**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...
-
Telesales/customer Service Representative
6 days ago
Dubai, United Arab Emirates CNH SERVICE DMCC Full time**Attractive Commission Structure Available** We are looking for a well-spoken **Telesales / Customer Service Representative with Own Visa (Only Female)** to be responsible for sales over the telephone. The telesales Executive’s responsibilities include contacting potential customers, focusing on customer needs to close & achieve target sales, and...
-
Customer Service
22 hours ago
Dubai, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Arabic Male** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
-
Customer Service
7 months ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeTop H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...
-
Customer Service Representative
7 months ago
Dubai, United Arab Emirates smart service station Full time**Job Summary**: **Responsibilities**: Assist customers with product information, orders, returns, and exchanges. Address and resolve customer complaints, concerns, and issues with patience and empathy. Provide accurate and detailed information about company products, services, policies, and procedures. Collaborate with internal teams to ensure customer...
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates Al Jaddat Group of Company Full time**We are hiring a customer service representative to manage customer queries and complaints.** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates Amd alZara's Beauty Full timeWe are hiring a customer service representative to manage customer queries and complaints. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging...
-
Customer Service Representative
6 days ago
Dubai, United Arab Emirates Jems Info-Tech Group Full time_**We are hiring a customer service representative to manage customer queries and complaints. **_ **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...
-
Customer Services Representative
1 week ago
Dubai, United Arab Emirates BWF MANAGEMENT SERVICES Full timeCustomer Service Representative duties and responsibilities A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as: - Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that...
-
Customer Service Representative
2 days ago
Dubai, United Arab Emirates First & Fig Marketing Solutions, inc. Full time_**We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. **_ **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers...
-
Customer Service Representative
7 months ago
Dubai, United Arab Emirates UNIMART BUILDING MATERIALS Co. Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
6 days ago
Dubai, United Arab Emirates Iwaju Group Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
-
Customer Service Representative
2 days ago
Dubai, United Arab Emirates Well10 Materials LLC Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
11 hours ago
Dubai, United Arab Emirates Erum Supermarket Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates Akcademy Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer...
-
Customer Service Representative
7 months ago
Dubai, United Arab Emirates Aqaumarine@klexcyrus.com Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
22 hours ago
Dubai, United Arab Emirates MIAO FASHION INC Full timeseveralWnd e are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, amodifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
7 months ago
Dubai, United Arab Emirates United Arab Agencies Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
7 months ago
Dubai, United Arab Emirates ECOSTAYLE-10 Boutique LLC Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...