Principal Identity

23 hours ago


Dubai, United Arab Emirates Help AG Full time

The role is crucial to Help AG’s success in the market and strongly sales-focused to ensure increased business. Main duties are pre-sales activities including client meetings, solution positioning, requirements gathering, proposal creation and coordination of proof-of-concept activities and acting as technical account manager for key clients. Principal Identity & Data Security Solution Architect will also be tasked with technical vendor relationships and internal enablement in the expertise area. Principal Identity & Data Security Solution Architect will be tasked to ensure customer success (from technology architecture and solution point of view), ensure alignment with implementation team and detect cross-selling and up-selling opportunities.

**Responsibilities**:

- **_ Presales:_**
- Assisting Business Development Managers in customer meetings, focusing on positioning Help AG technical solutions and services, understanding customers environment and manage expectations.
- Maintain good customer relationship, recognize customer technical requirements and generate new opportunities for sale, upsell or cross-sell.
- Assist Business Development Managers with strategic account planning (from technology / service point of view)
- Ensure technical success of implementations (from technology architecture, solution and service point of view) through interaction with the project and implementation teams
- Support the sales process by leveraging Help AG’s defined solutions and services and manage customer expectations towards a successful sale
- Involve vendor presales and Help AG’s internal technology leads as required and manage any external involvement as technical interface to the customer
- Create high-end technical content for proposals including required drawings, project plans, technical compliance, and other usual formal RFP requirements
- Define proper scope of work (SOW) of any proposed solution
- Arrange, define, manage, and monitor Proof of Concept (POC) with customers including scope, success criteria, technical requirements, timelines and presentation of results
- Help in closing the sales opportunities with an accent on, but not only from, technical perspective
- Build and or assist in creating LAB environments
- Support service creation
- **_Identity & Data Security Subject Expert:_**
- Ensure empowerment of Help AG team members (sales, pre-sales, support and implementation - each from relevant angle) in area of expertise - identity & data security technologies
- Assist in creating Help AG technology portfolio with special accent on identity & data security technologies and their integration with and into existing Help AG solution offering
- Assist in creating Help AG service portfolio relevant to identity & data security technologies
- Keep the Help AG team members updated about news related to data discovery, classification, protection, encryption, tokenization, etc.
- Keep the Help AG team members updated about news related to identity and access management solutions, active directory security, Single Sign On solutions, privilege access management solutions etc.
- Create and maintain technical documentation relevant to expertise: design concepts, use cases, integration ideas, HLDs, LLDs, best practices and POC documents
- Create marketing material related to for gatherings, webinars, marketing campaigns and similar
- Bring fresh ideas about product / service positing to the market
- Participate in forums, exhibits and other Help AG events

**Qualifications**:

- Prior experience in pre-sales (at least 5 years)
- Excellent knowledge and understanding of identity protection technologies:

- IAM
- SSO
- MFA
- PKI
- Knowledge and understanding of general data cyber security concepts:

- Data Discovery
- Data classification
- Data leakage protection
- Digital rights management
- Data encryption in transit and in rest
- Data tokenization
- Working experience on implementing IAM and SSO solutions
- Working experience on designing and scoping IAM and SSO solution
- Strong understanding of inter-product integration concepts (APIs)
- Working experience on designing and implementing HSMs
- Working experience on designing and implementing PKI systems
- Experience in creating data protection strategies
- Good understanding of Cloud providers ecosystems
- Strong consulting and pre-sales skills covering both technical as well as commercial understanding of an opportunity
- Solid understanding of technology from both a technical as well as a concept perspective
- Strong pedagogical skills in explaining difficult technical concepts in an easy-to-understand way
- Solid business acumen
- Excellent report/technical documentation writing skills
- Strong presentation skills
- Flexible work approach based on the requirements of the job.
- Team player and optimistic
- Strong verbal and written command of English

**Benefits**:

- Health insurance with one of the leading global providers for medical insurance
- Ca



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