Retail Team Leader

1 week ago


Dubai, United Arab Emirates Thrift for Good Full time

Thrift For Good is a social enterprise focused on rehoming preloved items to reduce waste and help children around the world in partnership with Gulf for Good. We do this through selling second-hand clothing, shoes and books in our stores on the Palm Jumeriah and in Times Square Center. We donate 100% of our profits to children’s charity projects through Gulf for Good. We are currently fundraising to support children in Malawi.

We are looking to hire a Team Leader to assist with the daily operations of our retail business at our Palm Jumeirah branch. We are looking for someone passionate about what we do and able to motivate a dedicated team of volunteers in many tasks needed to help us be successful in raising funds to support our projects.

Job Role/ Responsibilities:

- Identify and manage tasks required to keep volunteers engaged and feeling their time is of value; tasks are given based on their strengths and comfort level,
- Have confidence when asking volunteers and colleagues to perform tasks and the reasons why these are important to the success of TfG,
- Provide a high standard of customer service at all times to volunteers, customers and donors alike,
- Keep the store floor well stocked with items, that pass the TfG quality check guidelines,
- Ensure all items on the floor are priced in line with our pricing schedule and/or have undergone the appropriate discounting,
- Be able to undertake tasks that require attention such as steaming or sorting clothes, whilst empowering volunteers to take on a more customer focused role,
- Update merchandise to stay in line with most recent VM Guidelines,
- Create a friendly and welcoming atmosphere in the store and stockroom during your shift,
- Reconcile POS at the end of a shift,
- Take part in activations out with the store, such as pop-up events and flea markets,

**Benefits**:

- Two days off per week, schedule will try to provide consecutively, but may be split, dependent on business needs,
- 40 hours per week,
- 22 days holiday per year, (plus national holidays),
- Ticket to home country after 2 years, then every 1 year thereafter,
- We are hiring day time and afternoon/evening managers, for any consistent time between 6:30am and 12am. Shifts won’t exceed 9 hours, with 1 for breaking
- Visa and health insurance as needed
**Requirements**:

- Excellent English and communication skills
- Confidence in your ability to lead a team to success,
- A friendly and amicable persona to get along in an ever-changing team of volunteers, colleagues, donors and customers,
- Fit and able, physical tasks will be required such as lifting boxes, steaming clothes, moving stock and longer periods of time spent on your feet,
- An appreciation of fashion, and the importance of sustainable shopping,
- Previous management and/or retail experience preferred
Salary expectation: AED5000 per month

**Job Types**: Full-time, Permanent

**Salary**: AED5,000.00 per month

**Experience**:

- Retail: 1 year (required)


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