Quality Associate

2 months ago

Dubai, United Arab Emirates Axios International Full time

Position: Quality Associate

**Position Purpose**

**Responsibilities**:
Complaint_, Deviation, Non-Conformity, and CAPA:_
- Review deviation investigations and actions as required including corrective action and continuous improvement implementation
- Issue non-conformity reports, carefully maintain complaint and non-conformance processing through records and tracking systems, including root cause and corrective actions
- Update Complaint & CAPA reports and registers
- Follow up with staff on the CAPA implementation progress.
- Documentation Control_
- Ensure control and distribution of the Management System Documentation
- Supplier Management _
- Support in executing the Supplier and Third-Party Evaluation process
- Update supplier approved list according to the evaluation result.
- Follow up with suppliers and third parties for the required documentation as part of the evaluation process
- Monitoring_
- Support the Quality & Compliance Team with internal and external audits.
- Conduct internal Quality reviews and monitor audit activities within department deadlines.
- Document Quality Assurance activities with internal reporting and audits.
- Assess operational risks, develop strategies, and plans for risk management.
- Support in the implementation of the Operational Control Measures (Quarterly Quality Assurance, Source Data Verification Exercise).
- Monitor staff handover documentation.
- Certification_
- Provide support to Quality & Compliance Team in obtaining certifications and accreditations
- Training_
- Assist in Providing the staff training on Quality related topics.
- Follow up on the implementation and the progress of the training plan
- Support in the developing of the training need analysis and training evaluation

**Relationships**
- Reporting to Quality & Compliance Manager
- Work closely with Quality & Compliance Team, Senior Management and Implementation Staff

Special Skills and Knowledge
- Collaboration
- Independence and autonomy
- Good critical thinking skills
- Good relationship-building skill
- Teamwork ability, to assist others in a friendly and efficient manner
- Ability to communicate effectively, both verbal and written, with all internal organization departments, suppliers, subcontractors, and regulatory authorities.
- Must have the ability to work within strict deadlines and under pressure while maintaining a professional demeanor

Competencies
- Results Orientation
- Problem Solving
- Application of Job Knowledge
- Concern for Order and Quality
- Integrity and Ethics
- Strong attention to detail

Educational Background and Experience
- Bachelor’s degree
- Proven knowledge of quality assurance terminology, methods, and tools
- Demonstrated knowledge of testing best practices, version control practices and defect management practices
- 1-2 years’ experience in Quality is a plus.
- Analytical, problem-solving, and decision-making skills
- Certificate in Quality Assurance is a plus
- Fluency in English (written and oral)

Job Circumstances
- This is a full-time position
- Flexibility in working hours is essential

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