Health & Wellness Coordinator

4 weeks ago


Abu Dhabi, United Arab Emirates Herbal Park Ayurvedic Health Center Full time

**Key Responsibilities**:
**Patient Coordination and Counseling**:

- Communicate with patients regarding their insurance coverage and any outstanding balances.
- Assist patients with understanding their insurance benefits and claims process.
- Counsel patients on the health benefits of Ayurvedic treatments and services offered at our center.
- Provide detailed information on treatment plans, costs, and insurance coverage.

**Insurance Claims Management**:

- Prepare, review, and submit insurance claims to ensure proper and timely reimbursement.
- Follow up on unpaid or rejected claims and resolve any discrepancies.
- Coordinate with insurance companies and other stakeholders to verify patient coverage and benefits.

**Patient Engagement**:

- Engage with potential and existing patients to ensure they have a comprehensive understanding of our services.
- Develop and maintain relationships with patients to ensure high satisfaction and continued service use.
- Track and analyze patient engagement metrics to identify opportunities for improvement.

**Documentation and Record Keeping**:

- Maintain accurate and up-to-date patient insurance records and files.
- Ensure compliance with all insurance regulations and guidelines.
- Prepare and submit necessary reports to management.

**Team Collaboration**:

- Work closely with the billing department and healthcare providers to ensure accurate billing and coding.
- Provide support to other administrative staff as needed.
- Participate in team meetings and contribute to process improvement initiatives.

**Qualifications**:

- Bachelor's degree in healthcare administration, business administration, or a related field preferred.
- Minimum of 2 years of experience in an insurance coordinator or similar role within the healthcare sector.
- Strong knowledge of insurance policies, procedures, and regulations in the UAE.
- Proficiency in healthcare billing software and Microsoft Office Suite.
- Excellent communication, organizational, and problem-solving skills.
- Experience in patient counseling and customer service.
- Ability to work independently and as part of a team.

Pay: AED3,500.00 - AED4,500.00 per month

Application Question(s):

- What is your notice period?

**Experience**:

- healthcare: 2 years (required)


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