Warehouse and Fulfillment Manager

2 months ago


Al Quoz, United Arab Emirates Irony Home Full time

**Job Title: Warehouse and Fulfilment Manager**

**Reporting to**:Operations Manager

**Location**: Al Quoz

**Job description**

**Warehouse and Fulfilment Manager (Job Type**: Full-time)

**Requirements**:

- 4+ Years’ experience in handling Warehousing and Logistics for FMCG/Distribution
- Degree in Engineering / Supply Chain Management / Logistics
- Detailed oriented
- Excellent communication skills
- Strong Leadership skills
- Work Experience in UAE required
- Experience with Shipment and Freight Forwarding is **a* **must*
- Knowledge of ZOHO One required
- Excellent problem-solving skills and leadership skills required
- Hands-on experience in ERP Enterprise resource planning, the environment is mandatory

**Description**:
**The objective of the Role**:
Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by **supervising, organizing, directing, and training warehouse employees **and establishing, monitoring, and managing operation goals.
Train and manage a warehouse team to solve day-to-day operational issues and reach short
- and long-term performance goals.

Oversee daily operations, while controlling and managing inventory and logistics.

**Key Deliverables**:
**1) Fulfilment of Customer Order (OTIF)**:
Order Tracker Sheet and ZOHO: responsible for back-end in/out movements for Order Fulfilment and Inventory update. Manage orders picking, packing, dispatching and delivery arrangements (all website + other sales channels orders). Recording in Zoho returned Items from B2C, online, Pop-Up Shop, and Hotels projects and placing them on allocated shelves.

**2) Inventory Management**:
Maintaining proper allocated inventory track to ensure proper supply. Cycle counting process implementation to ensure Inventory accuracy. Preventive measures to control None Moving/Slow Moving/ Old/New/Damaged inventory.

**3) Receiving, Dispatch, Returns & Fleet Management**:
Manage and oversee the receiving, handling, storing, picking, packing, invoicing, etc. activities within the warehouse, ensuring quality standards are met at every turn. Dispatch to be aligned to the OTIF levels defined as per customer requirements.

**4) Shipment and Freight Forwarder**:
Shipment documentation (from LPO to final payment from vendor: local and import). Freight Forwarder Coordination (selection, award, follow up until shipment arrival). Shipment inspection / QC.

**5) ZOHO One operation**:
Use and Management of ZOHO ERP.

**6) Continuous Improvement, Team Management, and Team Building**:
Lay out Continuous Improvement Program, Drive Efficiencies in Cost, and Drive improvements in systems and processes. Managing and controlling a workforce of up to 10 staff, Development of team members to create a multi-skilled talent pool, and grooming potential successors and leaders in the function.

**Salary**: AED7,000 per month

Ability to commute:

- Dubai: Reliably commute or planning to relocate within Dubai before starting work (required)

**Job Types**: Full-time, Permanent

Pay: From AED7,000.00 per month

**Experience**:

- work: 5 years (required)


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