Branch Sales Support Executive
3 days ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
**Overview of the role**
To support the assigned Branch in achieving the daily and monthly objectives through sales support and stock management activities. The scope of this role is specific to the assigned location only. The role aims to ensure that the customer experience is a positive one and the job holder is empowered to make appropriate customer focused decisions where problems have occurred so that we create customers for life.
**What you will do**
The Branch Sales Support Executive assists the Sales Department in Document Management, Timely Vehicle Arrangement and Day to Day Transactions Management with the help of his team to Customers.
**Documentation and system updates**
- Prepares and Verifies Deal Packs for invoicing & delivery
- Financial Document creation for bank deals and scan deal pack to Accountant
- Validate Customer docs for delivery
**Coordination for sale**
- Preparation, display and tracking of Goshi, demo and marketing units
- To organize / arrange display and ensure all display units have correct spec sheets
- Various activities related to the new car units in the dealership (eg - physical verification of stock)
- Management of aged stock vehicles at branch level
- Arranging vehicle sanitation
**Other activities**
- **Manage other adhoc activities related to the sales function including but not limited to**:
- Manage Demo units (Fueling ,Registration, De Registration, Salik & ETC)
- Vehicle inspection & damage repair in coordination with orient
- Weekly Sanitation log report
- Arrange Hayaza (Transfer Certificate)
**About the team**
The role reports to the Sales Support Team Leader and will have 2 -3 people reporting to the position
**What equips you for the role**
- Minimum High School
- Minimum 2 years experience in a similar role
- Experience with invoicing a must, SAP essential, strong analytical skills and vehicle registration process a must
- Must have sales support and stock management experience
- MS Office - especially MS Excel
- Excellent communication and interpersonal skills
- Efficient co-ordination in respect of the day to day activities of a retail operation
- Customer orientated, with decision making and problem-solving abilities
**About Al-Futtaim Automotive**
A major division of the UAE-based Al-Futtaim Group of companies, **Al-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. **This is Al-Futtaim Automotive and we empower talent to move forward.
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