Guest Service Agent

**Job description** POSITION TITLE: FRONT DESK AGENT REPORTS TO : Front office manager : Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests...

Our Cafe is seeking a Guest Service Associate to provide exceptional customer service to our guests. The Guest Service Associate will be responsible for greeting guests, answering questions about the menu and ensuring overall satisfaction about their order. Welcome all our Guests with a smile, friendly and professional approach at all times. Engage each...

Our Cafe is seeking a Guest Service Associate to provide exceptional customer service to our guests. The Guest Service Associate will be responsible for greeting guests, answering questions about the menu and ensuring overall satisfaction about their order. Welcome all our Guests with a smile, friendly and professional approach at all times. Engage each...

**Job Number** 23042414 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information...

Our Cafe is seeking a Guest Service Associate to provide exceptional customer service to our guests. The Guest Service Associate will be responsible for greeting guests, answering questions about the menu and ensuring overall satisfaction about their order. Welcome all our Guests with a smile, friendly and professional approach at all times. Engage each...

Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...

Inputs all Guests, Engineering, Housekeeping, etc. requests promptly and accurately into the QEMS rapid response systemMonitors all calls that are in queue and answers appropriately.Co-ordinates and assigns by dispatching work orders to the appropriate department and staff and ensures the assigned work orders are completed in accepted standard time and by...

Consistently offer professional, friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.Take ownership of the caller’s request and ensure...

Consistently offer professional,friendly and engaging serviceProcess allexternal and internal calls and emails either by redirectingcalls/emails or assisting thecaller/sender.Promptly answer telephone callsand emails, addressing callers and senders in a clear, friendly andcourteous tone of voice.Take ownership of thecaller’s request and ensure follow up...

**Job Number** 22213486 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

**Job Number** 23041154 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

**Job Number** 24088980 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a...

A Telephone Operator Agent accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. **What will I be doing?** As a Telephone Operator Agent, you will accept, deliver and respond to Guest and management...

**Brief General Job Description** Serves hotel visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. - 2+ years of customer service experience. - Certificate or diploma in hospitality advantageous. - Exceptional interpersonal skills. - Excellent...

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Development of strategies for direct office tour - Maximizing concierge revenue through excursions and tours direct sales - Monthly production report on revenue generated via Concierge team - Guiding Concierge team on proper procedures + guest handling - Putting procedures and processes in place for VIP check in, tour generation and excursion selling +...

Actively welcome, greet and check guests inInform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow upDifferentiate between guest types and handle them in the appropriate manner; guests with confirmed or...

**Job Number** 23007677 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure...

Our jobs aren’t just about puttingfood on the table that our guests will enjoy until they ask fortheir bill. Instead, we want to build an experience that ismemorable and unique – with food and drinks on the side.Our Guest Service Experts take the initiative and deliver a widerange of services to make sure that guests enjoy their meal.Whether setting...

**Duties & Responsibilities** - Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. - Sell the Hotel’s products and services using up-selling and suggestive selling techniques. - Assist to book and block all rooms according to required standards and manage all special...