Phlebotomist
1 month ago
Job Title: Phlebotomist
Job Summary:
The Phlebotomist is responsible for collecting blood samples from patients for laboratory testing, ensuring accurate identification, safe handling, and proper storage of specimens. The role involves maintaining a high level of patient care and ensuring compliance with healthcare regulations, including those set by the Dubai Health Authority (DHA).
Key Responsibilities:
Patient Interaction:
- Greet and prepare patients for blood draws while explaining procedures clearly and addressing any concerns.
- Provide a calm and reassuring environment, ensuring patient comfort and safety.
Sample Collection:
- Perform venipuncture and capillary punctures to obtain blood samples from patients of all ages.
- Follow proper identification procedures to avoid any errors in sample collection and labeling.
Specimen Handling:
- Label, store, and transport specimens to the lab in accordance with established protocols to maintain sample integrity.
- Ensure accurate and complete documentation for each specimen.
Compliance and Safety:
- Maintain strict adherence to infection control and safety standards during all procedures.
- Ensure compliance with DHA regulations and facility protocols for handling biohazardous materials.
Equipment Management:
- Prepare and maintain equipment, ensuring the availability and proper functioning of phlebotomy supplies and materials.
- Regularly check and report malfunctioning equipment for timely repairs.
Collaboration:
- Work closely with healthcare professionals, including nurses, doctors, and lab technicians, to ensure efficient workflow.
- Coordinate with the laboratory team for sample deliveries and any special testing requirements.
Customer Service:
- Provide excellent patient service and handle inquiries related to blood tests.
- Address any patient concerns regarding blood collection processes.
Administrative Duties:
- Assist with scheduling and updating patient records, ensuring proper documentation of procedures and test requisitions.
- Maintain an organized workspace, adhering to the polyclinic’s cleanliness and safety guidelines.
Qualifications:
**Education**:
- Diploma in Medical Laboratory Technology or related field.
Licensing:
- Must have a valid DHA eligibility letter or an active DHA license as a Phlebotomist.
**Experience**:
- 2+ years of experience as a Phlebotomist in a healthcare setting, preferably in an outpatient or polyclinic environment.
**Skills**:
- Strong knowledge of phlebotomy techniques and sample collection procedures.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced outpatient setting.
- Proficient in using electronic medical records (EMR) systems.
Key Competencies:
- Detail-oriented with excellent organizational skills.
- Ability to work under pressure and handle multiple tasks.
- Compassionate and patient-focused care approach.
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