Data & Insights Analyst

3 weeks ago

UAE, United Arab Emirates Greenpeace MENA Full time

**Job Title**:Data & Insights Analyst**

Organization: Greenpeace MENA

Department: GP MENA Engagement Department

Reports to: Engagement Director

Location: Job is based in MENA region

**OVERALL PURPOSE**

The Insights Analyst conducts data analysis and reporting in order to track the progress of our public engagement strategies, inform decision-making, and identify best practices, risks, and new opportunities.

**SCOPE**

The post holder is responsible for centralizing, cleaning, and analyzing data in order to provide relevant insights for decision-making in the areas of engagement, campaigning, and digital fundraising in a timely and punctual manner. This role will also lead the development of Greenpeace MENA’s data strategy, including the establishment of data standards and governance.

**RESPONSIBILITIES**
- ** DEVELOP** a Greenpeace MENA data strategy, data standards, and data governance in collaboration with key staff.
- **IMPLEMENT** data collection, data cleaning, data munging, data tagging, and other data preparation needed to deliver the required reporting and analysis tasks.
- **ANALYZE** different datasets in order to transform raw data into actionable insights and recommendations that support ongoing performance monitoring and inform decision-making.
- **CREATE** and maintain strategic reports and dashboards.
- **LEVERAGE** website and audience data to draw insights, develop hypotheses, and proactively implement testing opportunities for campaign, engagement, and FR efforts.
- **ESTABLISH** GP MENA's best practices and standards for online tracking, reporting, testing, and optimization of projects.
- **TRAIN** and coach key staff on data, insights, and reporting literacy.
- **COMMUNICATE** results, insights, and learnings to various stakeholders using data visualization and presentation tactics.
- **COLLABORATE** with different teams to help them define clear requirements for testing, monitoring, analysis, and evaluation of projects.
- **HOLD** internal stakeholder and external vendor relationships and be accountable for data projects delivered by third-party vendors.
- **CONTINUOUS IMPROVEMENT **by keeping abreast of the most recent methodologies, trends, and best practices in data analysis and insight development. Identify opportunities to enhance research techniques and data processing
- **OTHER**: any other duty, as appropriate to the post and as delegated by your line manager.

**QUALIFICATIONS, SKILLS, AND EXPERIENCE**

**Educational Qualifications**

**Experience & Skills**
- At least three (3) years of experience in a data analysis and insight role or equivalent experience gained through professional qualification
- Strong experience with Google Analytics, Google Tag Manager, Google Looker Studio, and Google Sheets
- Strong understanding of social media and other media analytics tools, as well as social network native reporting platforms
- Proven strong experience with digital reporting and metrics
- Proven ability to draw out the ‘why’ behind analysis and reporting requests in order to maximize the usefulness of the analysis you produce
- Good stakeholder management experience and comfort presenting to senior teams
- Strong written and verbal data storytelling skills, with the ability to share analysis in a way that feels accessible and actionable to non-technical colleagues
- Excellent written and verbal communication skills in English language, with the ability to present complex information in a clear and concise manner
- It is desirable to have experience with dashboard and reporting tools, e.g., Tableau and Google Data Studio
- Understanding CIVIS Analytics and Hubspot would be a bonus
- Experience with any data analysis programming language, such as SQ and/or Python, would be a bonus
- Proficiency in using accounting software and the Microsoft Office Suite, particularly Excel

**Organizational Competencies**
- Ability to build strong interpersonal relationships, in particular working with cross-cultural and global teams
- Good planning and organizing abilities
- Good time management
- Ability to manage multiple projects simultaneously and work effectively with very tight deadlines and in stressful situations
- Autonomous, flexible and agile
- Knowledge sharing

**Behavioral Competencies**
- Assertive and persistent, demonstrate the ability to effectively lead an operation from inception to completion
- Act with integrity consistently
- Ability to adapt to changing circumstances and work in a fast-paced environment
- Demonstrate a positive mindset and solutions-oriented attitude
- Demonstrate openness and curiosity to test new ideas and learn

**Commitment**

Commitment to Greenpeace’s core values in response to environmental and peace issues through non-violent, direct action-led campaigning in line with its mission.

**Disclaimer**

**How to apply**

Please send your CV and Cover Letter to this link** **no later than September 4, 2023

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