Ms CRM

5 months ago


Dubai, United Arab Emirates Virtusa Full time

**Role: Associate Architect**

**Skill: MS CRM**

**Experience : 8-12 Years**
- Must have experience in various on-premise versions of Microsoft CRM i.e. 8.2, 9.0.
- Must have ability to write the REST API’s and WCF Webservices.
- Must have ability to write the MSCRM plugin, workflow, form customization
- Must have experience in SQL Server Integration Service and use of Kingswaysoft Tools.
- Must have ability to work on windows services
- Provide response to resolution of service tickets within agreed SLAs
- To do the RCA for the incidents and implement the same after proper testing
- Make sure servers are patched according the requirement
- Needs to make sure needed alerts are configured
- Adhere audit, lean, ISG and other procedure defined in the organization
- Analyze business requirement and translate it into technical specification.
- Collect data and analyze metrics related to the requirement
- Planning and estimating for the project, keeping the plan up to date
- Prototyping and researching alternative implementation strategies
- Participate / Review Technical Architecture documentation for their development
- Reporting daily call status to PM
- Getting the inspections/reviews done as per the plan
- Customer & vendor communication
- Review/verify production transfer documentation
- Review test results
- Deploy bug fixes in test environment and perform SIT.
- Writing technical specifications.
- Participating in code reviews
- Performing maintenance on the existing code base
- Get the fix tested by users and take appropriate actions to move the change in Production with TPS team.
- Co ordinate and get handover for the developed and stabilized projects / URF / CR

**About Virtusa**

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.



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