Credit Controller
2 weeks ago
**Business Development Manager**
**Office Based, Full Time, Permanent**
**Sharjah, UAE**
**Job Purpose**:
To act as the primary debt-collection interface with the main responsibility of collecting outstanding debts from customers and supporting the business to ensure colleagues are informed of customer payments. Responsible for Reporting to the group on Aged debt, reducing debtor days and minimize loss to the company from bad debts.
**Principal Accountabilities**:
Minimise the cash collection gap between contract fulfilment and the time when the cash is received into the bank account.
- Establish and maintain good relationships with customers
- Establish and maintain good relationships with colleagues across all internal departments (including group where applicable)
- Run credit checks where required to make risk assessments and to set credit terms
- Ensure that all disputes or customer issues are followed up promptly with internal staff to ensure payments are not delayed - seek managerial help if actions not forthcoming
- Ensure all accounts and records are kept up-to-date and cash/credits are properly allocated
- Approve, set and monitor credit limits with customers based on credit agency information and/or in conjunction with group credit control.
**Responsibilities**:
As our Credit Controller you will post and allocate customer receipts to the relevant account and collect receipts as necessary. You will also provide sales with information/assistance as necessary to ensure that they are aware of credit limits, goods not sent, or services performed without due credit authorisation first.
You will liaise with sales people as necessary and/or from other sources (e.g. business sections in papers) to find out what is happening in the industry to head off any risks before they arise i.e. be business aware of what is going on.
You will also be responsible for the issue customer statements and reminder letters where applicable and ensure all customer CRM records are kept up-to-date and is in line with company policy and DPA. Other ad hoc duties and reporting as required in relation to the credit control function and local finance and administration requirements in the Middle East.
**Knowledge/Skills/Behaviours**:
You will have strong communication and influencing skills as well as being Independent, organised and pro-active. You will maintain relationships with customers and develop/maintain strong working relationships with internal colleagues across various departments.
You will also have the ability to plan and manage workload, along with ability to prioritise and be aware of SHEQ requirements, and maintain responsibility for their own safety, health, environment and quality assurance within the capacity of their role.
**Qualifications & Experience**:
You will need strong Communication and Influencing Skills with adequate IT skills. Documentation and ensuring adequate record keeping. You will also need experience of dealing with customers, working knowledge of VAT or local equivalent and experience of chasing international debts, preferred.
At James Fisher we have huge opportunities to build your skillset and grow your career. We want you to be part of the team for the long term and we will focus on helping you achieve your career goals.
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