IT Interface Admin
1 month ago
Posted On
- 18 Oct 2024
- Required Experience
- 4 - 7 Years
Basic SectionNo. Of Openings
1
Band
Specialist
Grade
GRADE-13
Designation
IT INTERFACE ADMIN
Campus/Non Campus
Non Campus
Employment Type
Permanent
Employee Category
AXIOM STAFF
- OrganisationalGroup Company (Code)
Axiom Telecom LLC
Legal Entity (Code)
103-CORPORATE
Channel (Code)
900-CORPORATE
Department
IT
Sub Department
IT
Financial Location (Code)
141102-CORPORATE - HO - IT
Brand (Code)
99999999-NON SPECIFIC
Country
UAE
Zone
DUBAI
Region
DUBAI
City
DUBAI
Office Location/Place Of Work
DUBAI
- SkillsSkill
Minimum Qualification
OTHERS
Working Language
No data available
- Job Description1. JOB DETAILS:
**Position Title**:
**IT Interface Admin**
**Reports to**:
**Head of Application operations**
**Department**:
**Information Technology**
**Division**:
**Axiom Telecom - UAE (Corporate)**
**Job Code**:
Prepared / Revised on:
**Sep 20, 2024 / Sep 20, 2024**
**2. JOB PURPOSE**:
- **
- ** Manage the day-to-day operations of all Oracle interfaces, including troubleshooting failures, performance issues, and other system alerts.**:
- ** Configure and support Oracle interface modules such as AutoInvoice, FBDI, BI Publisher, and Web Services.**:
- ** Troubleshoot and resolve interface errors, ensuring that any data discrepancies are corrected and processes are rerun when necessary.**:
- ** Work with business users to identify data issues, correct data in staging tables, and reprocess failed transactions.**:
- ** Collaborate with development teams to implement new interfaces and enhance existing ones by designing, developing, and testing Oracle reports, data loads, and integrations.**:
- ** Analyze and optimize existing integration processes to improve performance, reduce downtime, and minimize errors.**:
- ** Work closely with Oracle Functional, Technical, and Support teams to address integration issues and optimize interfaces.**:
- ** Communicate and coordinate with third-party vendors and external teams to manage external data feeds and ensure smooth data exchange.**:
- ** Maintain up-to-date documentation for all interfaces, including architecture diagrams, technical specifications, and process flows**:
- ** Create reports to monitor interface performance, uptime, and data integrity**:
- ** Provide support for Oracle Fusion Functional Needs and Technical needs.**
- ** Extensive experience in Incident/Change/Problem Management, Requirement Gathering & Stakeholder management**
- ** Should be available be on-call or travel for technical emergencies**
**3. JOB DIMENSIONS**:_Financial data_
**Financial Data & Number of Staff Supervised**:
**Operating Budget / Revenues**
**19,000 - 21,000 DHS**
**Direct Reports**:
**Total**:
**0**
**0**
**4. KEY ACCOUNTABILITIES**:
**Description**
**Performance Indicators**
- Accountable for Support to functional users
- Helpdesk
- Accountable for development of New reports, Functionalities & Interface programs
- CR Documents
- Make sure all interfaces with various systems goes without issues
- Helpdesk
- Support to outlets and Warehouses during stock takes uploads
- Count Uploads
- Support during month-end process
- Setup and configure of new locations,Operating units, Organizations and related setups
- New Location requests
- Training for New Users
- Training documents
- Raise SR and do continuous follow-up with oracle and get it closed if solution not found internally
- SR Raised
- Helpdesk
**5. jOB cONTEXT**:
**6. COMMUNICATIONS & WORKING RELATIONSHIPS**:
**Internal**:
- All Departments
**External**:
- Software support vendors
**7. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY**:
**8. QUALIFICATIONS, EXPERIENCE, & SKILLS**:
- Over all 7-8 years of Oracle ERP/Fusion experience and preferably 3 to 4 years of Onsite Support experience
- Strong experience in managing and troubleshooting Oracle integration processes, including FBDI, REST/SOAP web services, BI Publisher, and Oracle ESS jobs.
- Familiarity with SQL, PL/SQL for querying Oracle databases and troubleshooting data issues.
- Strong problem-solving skills and the ability to resolve complex interface issues.
- 2 Implementation experience with any ERP in SCM & Finance
- Good knowledge on Warehouse operations & Distributions
- Knowledge of Oracle financial modules (AP, AR, GL) and supply chain modules.
- Prior experience with Oracle EBS R12 or Fusion upgrades and data migrations.
**9. COMPETENCIES**:
**10. Approvals**:
**Line Manager ( Dept. Manager / Function Head )**:
Signature
Date
**GM / Human Resources**:
Signature
Date
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