Insurance Coordinator

22 hours ago


AlAyn, United Arab Emirates HAPPY LIFE HOME HEALTH CARE L.L.C. Full time

Adhere to enhanced infection control protocols and PPE requirements to reduce transmission of COVID-19
- Study insurance plans used most frequently with patients to understand the various nuances to communicate more effectively
- Document basic insurance information in the patient’s file for quick reference
- Process and submit insurance claims daily
- Monitor and follow-up on outstanding claims
- Provide the appointment coordinator with patient names and amounts due, so effective collection over the counter can take place during the day
- Identify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart, and arranges a conference with them either before or at the time of the appointment
- Record all financial discussions with patients in their file
- Contact patients who have not kept their financial agreement within a 5-day grace period to collect payment following the financial plan
- Prepare and mails patients’ statements each month on a regular billing cycle
- Make collection calls
- Solidify the financial agreement with the patient, such as payment amount and schedule
- Follow through with correspondence regarding collection when unable to contact the patient on the telephone
- Prepare and send uncollected accounts to collections or small claims court with employer approval and follow through as needed
- Represent employer in small claims court, if necessary
- Monitor patients whom collection agencies have contacted
- Send information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable
- Provide insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatment
- Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage
- Handle all inquiries concerning insurance daily

**Job Types**: Full-time, Permanent

**Salary**: From AED2,500.00 per month

COVID-19 considerations:
Must be vaccinated with complete booster.

**Experience**:

- insurance coordinator: 1 year (required)
Work Remotely:

- No



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