Telesales Girl
5 months ago
The Telesales Girl (or Telesales Representative) is responsible for making outbound sales calls to potential customers and promoting products or services over the phone. The primary goal is to generate sales leads, secure appointments, and achieve sales targets by effectively communicating the value proposition of the offered products or services.
**Responsibilities**:
1. Cold Calling: Initiate outbound sales calls to potential customers using provided contact lists or databases. Introduce products or services, identify customer needs, and highlight their benefits.
2. Product Knowledge: Develop a comprehensive understanding of the company's products or services. Stay up-to-date with product features, pricing, promotions, and competitive advantages to effectively address customer inquiries and objections.
3. Sales Presentations: Deliver persuasive sales pitches and presentations to engage potential customers. Effectively communicate product features, benefits, and value propositions to generate interest and secure appointments or sales.
4. Lead Generation: Identify and qualify potential leads through effective questioning and active listening. Record customer details, inquiries, and outcomes accurately in the CRM (Customer Relationship Management) system.
5. Relationship Building: Establish and maintain positive relationships with customers through ongoing communication. Follow up with leads and potential customers to nurture relationships, address queries, and provide additional information as needed.
6. Sales Targets: Meet or exceed assigned sales targets and performance metrics, such as call volume, conversion rates, and revenue goals. Strive to maximize sales opportunities and contribute to overall team success.
7. Customer Service: Provide excellent customer service by addressing customer concerns, resolving issues, and ensuring customer satisfaction. Build trust and credibility by demonstrating product knowledge and professionalism.
8. Reporting: Maintain accurate and up-to-date sales records and reports. Provide regular sales activity reports, feedback, and insights to sales management.
9. Continuous Learning: Stay informed about industry trends, market conditions, and competitor activities. Actively participate in training sessions and product knowledge updates to enhance sales skills and performance.
**Job Requirements**:
- Education and Experience: High school diploma or equivalent is typically required. Previous experience in telesales, customer service, or a related role is advantageous.
- Communication Skills: Excellent verbal communication skills with a clear and pleasant telephone manner. Ability to articulate product features, benefits, and sales messages effectively. Good listening skills to understand customer needs and respond appropriately.
- Persuasion and Negotiation Skills: Strong persuasion and negotiation abilities to influence potential customers and overcome objections. Ability to adapt sales strategies based on customer feedback and objections.
- Resilience and Persistence: Resilience to handle rejection and maintain a positive attitude during challenging sales calls. Persistence to follow up with leads and customers to drive sales conversions.
- Target Orientation: Demonstrated ability to meet or exceed sales targets and quotas. Results-driven mindset with a focus on achieving set objectives.
- Computer Skills: Basic computer literacy and proficiency in using CRM systems, sales databases, and other relevant software or tools.
- Time Management: Excellent time management skills to prioritize tasks, manage call volumes, and meet deadlines. Ability to multitask and handle multiple customer interactions simultaneously.
- Professionalism: Professional demeanor, integrity, and reliability. Ability to represent the company and brand in a positive and professional manner.
**Salary**: AED2,000.00 - AED2,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Telesales: 3 years (required)
**Language**:
- fluency in English (required)
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