Thai Musician

2 months ago


UAE, United Arab Emirates Dusit Full time

Giving a warm reception to guests and make sure that they are satisfied with their stay. While checking them into the hotel, providing information on hotel amenities, anticipating and responding to their needs,
- Responsible for escorting VIPs to their rooms with introduction of hotel facilities, amenities and other related information.
- Reviews the arrival list daily.
- Attends promptly to customers' inquiries and assists them with their needs.
- Handles with guest complaints in a prompt and professionally manner. Providing guest with solution or alternatives to ensure guest satisfaction.
- Maintains the day's activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention.
- Always presents in the hotel lobby and should maintain proper decorum at all times. Responds quickly to calls in case he/she is not at his/her post.
- Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.
- Makes personal contact with these guests at least once a day during their stay.
- Fam
- Giving a warm reception to guests and make sure that they are satisfied with their stay. While checking them into the hotel, providing information on hotel amenities, anticipating and responding to their needs,
- Responsible for escorting VIPs to their rooms with introduction of hotel facilities, amenities and other related information.
- Reviews the arrival list daily.
- Attends promptly to customers' inquiries and assists them with their needs.
- Handles with guest complaints in a prompt and professionally manner. Providing guest with solution or alternatives to ensure guest satisfaction.
- Maintains the day's activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention.
- Always presents in the hotel lobby and should maintain proper decorum at all times. Responds quickly to calls in case he/she is not at his/her post.
- Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.
- Makes personal contact with these guests at least once a day during their stay.
- Familiarizes and maintains all hotel policies and procedures, including those related to hotel safety and evacuation procedures to capable of handling such situation in a professionally manner.
- Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture of Lobby Greeter personnel.iliarizes and maintains all hotel policies and procedures, including those related to hotel safety and evacuation procedures to capable of handling such situation in a professionally manner.
- Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture of Lobby Greeter personnel.