Accounts Receivable
2 months ago
**Responsibilities**:
- **Invoicing and Billing**:
- Prepare and issue invoices to clients, including corporate accounts, travel agencies, and group bookings.
- Monitor guest folios and ensure correct billing of services such as rooms, food and beverage, and other amenities.
- **Payment Processing**:
- Record incoming payments from clients, including checks, credit card payments, bank transfers, etc.
- **Collections and Follow-up**:
- Communicate with clients to follow up on overdue invoices and ensure timely payments.
- Send reminders for outstanding balances and negotiate payment terms when necessary.
- **Reconciliation**:
- Reconcile accounts receivable ledger to ensure that all payments are properly posted and discrepancies are addressed.
- Work closely with the finance team to reconcile monthly financial statements.
- **Reporting**:
- Prepare regular accounts receivable reports detailing aged debt, outstanding balances, and collection efforts.
- Provide management with key insights into receivables trends and aging reports.
- **Record Maintenance**:
- Maintain accurate and up-to-date client records, payment histories, and contact details.
- Handle guest disputes or queries regarding billing, ensuring a high level of customer service.
- **Compliance**:
- Ensure compliance with hotel financial policies, accounting standards, and local regulations.
- Support audits by providing documentation and information as requested.
- **Collaboration**:
- Coordinate with other hotel departments, such as Sales, Front Office, and Food & Beverage, to resolve billing discrepancies and clarify charges.
- Liaise with external vendors and clients to ensure accurate records.
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