Manager - Fika Restaurant (Healthy Concept)
1 week ago
Manager - Fika Restaurant (Healthy Concept) - Jumeirah Beach Hotel - (220000OS)
**About Jumeirah & the Hotel**:
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise.
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
**Jumeirah Beach Hotel**, Dubai’s premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city centre and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf.
With 599 sea-facing rooms and suites and 19 private villas, as well as 21 restaurants and bars, extensive conference and banqueting facilities, a private marina, Sinbad’s Kids Club, Talise Spa, and direct complimentary access to Wild Wadi Waterpark for all guests, the hotel continues to redefine the holiday experience.
**About the Job**:
A health-conscious hub for delicious and nutritious dishes and drinks designed to nourish the mind, body, and soul, is looking for a manager, the main purpose of this role is to assist the Head of Food & Beverage to plan, organize and direct all processes of the outlet to ensure the outlet provides quality food and beverage service that is consistent with the SBU’s SOP and achieves maximum revenue and profit in line budgeted and forecasted projections, other responsibilities include:
- Assisting in producing and conducting F&B trainings as part of F&B colleagues’ development.
- Ensures that all colleagues activities adhere to and support the Jumeirah Quality Standards
- Applies creative solutions and proposes ideas to grow develop and improve the business, shows innovation
- Achieves sales and profit targets and enhances the margins through effective stock management and minimizing controllable costs.
- Conducts regular team briefings and meetings.
- Ensures the highest levels of service and courtesy are provided to guests.
- Maintains departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and always follow the SOPs all.
- Ensures that an effective link is maintained between kitchen and service areas.
- Manages the level, consistency, and quality of table and/ or counter service of all menu items.
- Ensures that all outlet processes adhere to all food hygiene regulations and procedures.
- Consistently monitors quality of food and beverages being served and service quality, escalating any major problems/ complaints to Senior Management.
- Actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue.
- Monitors all aspects of food and beverage quality and hygiene and takes immediate corrective action when required.
- Actively seeks and reviews customer feedback regarding food quality, service, and overall satisfaction and takes appropriate and timely action.
**About you**:
- Must have experience in healthy concepts or busy breakfast operations.
- Must be passionate about sports, healthy lifestyle, and health food/meals/trends.
- Preferable experience in standalone outlets that have become famous as health lifestyle hubs.
- Willing to take a concept further and develop new ideas.
- Previous well-rounded experience in managing healthy concepts is essential.
- Demonstrated ability to build, develop and motivate a high performing team.
- Related Hospitality Degree or Diploma
- Strong understanding of business management, budgeting, forecasting, and managing costs.
- Exceptional communication and interpersonal skills.
- Ability to diffuse tense situations and resolve conflicts.
- Willingness to work during peak hours, including nights, weekends, and holidays.
- Effectively delegate responsibilities and maximize resources.
**About the Benefits**:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, functional incentives, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
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