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Service Staff

1 month ago

Dubai, United Arab Emirates Artisan Bakers Full time

**job Summary**:We are seeking enthusiastic and customer-oriented service staff to join our team. As a service staff member, you will play a crucial role in ensuring exceptional customer experiences. You will be responsible for providing high-quality service, addressing customer needs, and representing our company in a positive manner.

**Responsibilities**:
Greet customers in a friendly and welcoming manner.

Assist customers with inquiries, product information, and service offerings.

Handle customer requests, concerns, and complaints promptly and professionally.

Take orders accurately and process transactions efficiently.

Serve food and beverages (applicable to restaurant and hospitality roles).

Maintain a clean and organized work area.

Ensure compliance with company policies, procedures, and health/safety regulations.

Upsell and promote additional products or services when appropriate.

Collaborate with team members to deliver a seamless and cohesive customer experience.

Stay knowledgeable about company offerings, promotions, and updates.

Handle cash, credit card transactions, or other payment methods securely.

Follow proper opening and closing procedures, depending on the work environment.

Assist with inventory management and restocking as needed.

Attend training sessions and stay updated on industry trends and best practices.

**Requirements**:
High school diploma or equivalent (some roles may require specific certifications or qualifications).

Previous experience in a customer service role is a plus.

Excellent communication and interpersonal skills.

Ability to remain calm and courteous in high-pressure situations.

Strong attention to detail and accuracy.

Physical stamina (for roles involving standing, lifting, or carrying items).

Flexibility to work in shifts, weekends, and holidays (depending on the industry).

Proficient in using computer systems, point-of-sale software, or other relevant technology.

**Preferred Qualities**:
Passion for delivering exceptional customer service.

Positive attitude and a friendly demeanor.

Team player with the ability to work collaboratively.

Multilingual skills are advantageous (depending on the customer base).

Knowledge or interest in the industry and products/services offered.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- server: 2 years (preferred)

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