System Administrator

2 months ago


Dubai, United Arab Emirates SmarTek21, LLC Full time

**Company Description**:
SmarTek21 was founded in 2006 as an IT services company focused on Microsoft technologies that rapidly widened to provide high-end consulting and development services in multiple technology areas and platforms. Our services areas focus on product architecting and development, digital transformation and data/apps integration, cloud enablement/ migration, and AI based conversation and transaction platform. For our Products, SmarTek21's flagship enterprise Conversational AI and Cloud-based Data Management solutions help transform the relationship between an organization and its data.
- Provide a high-quality desktop experience, including support, onboarding, and offboarding.
- Ability to solve complex hardware and software issues.
- Should have the ability to manage hardware and software inventory.
- Should have knowledge of managing windows, linux servers, AD, DNS, DHCP etc.
- Assign and effectively manage tasks and priorities through the ticketing process.
- Install, configure, and maintain internal IT infrastructure.
- Perform and test routing IT system backups.
- Provide support and training to end users
- Implement and improve security measures to protect the organization systems
- Perform regular server maintenance and patching.
- Deploy, maintain, manage, and tune the SQL servers and database components.
- Troubleshoot and resolve SQL server system and database issues, including root cause analysis and mitigation of future issues.
- Coordinate day-to-day operations of SQL environments including servers, services, and security.
- Work to maintain or improve database performance and efficiency.
- Reviews and approves all script executed or jobs scheduled.

**Required skills**:

- Experience in highly available 24x7 production environment
- Experience with DNS Service and DNS resolution issues
- Experience as a member of a Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations.
- Knowledge of networking protocols and technologies
- Experience with security measures and procedures
- Experience with SQL Server databases
- Troubleshoot Active Directory authentication and LDAP configuration issues.
- Proven success in a comparable Systems Administrator IT role
- Able to multitask, prioritize, and manage time efficiently.
- Ability to create and work with scripts in PowerShell.



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