Spa Service Expert

3 weeks ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23126930

**Job Category** Spa

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

JOB SUMMARY Ensuring the Spa & club is clean and tidy at all times with enough guests supplies SCOPE / BUSINESS CONTEXTA Full Time position based at JW Marriott Marquis Dubai.Number of Direct Reports -noneTitles of Direct Reports - NA CANDIDATE PROFILE Experience:Minimum 2years of experience in hospitality industry preferable in spa field Skills and KnowledgeGood oral and written communication skills in EnglishAble to get on well with people from many different backgroundsAble to work under pressure at timesAbility to be versatileAble to do shift workWell presentedClear speechMust be able to do hard physical workGood general healthAbility to carry weightsEnergeticSelf-motivated - able to work on their ownBasic Health and Fitness KnowledgeBasic knowledge of Exercise executionsBasic Knowledge in AerobicsAbility to operate and maintain Exercise Machines and equipment’sAbility to Swim is an advantage Education or Certification Min. 21 years of age Basic Schooling To have worked in hotels before Basic computer skills will be great Spa Attendant Job Description Marriott International, Incorporated Page 2 Confidential and Proprietary SPECIFIC DUTIES :The following are specific responsibilities and contributions critical to the successful performance of the position: Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share. Essential FunctionsTo ensure that you are always courteous and friendly to guests, attentive to their needs, handle problems in a professional manner and are conscious of the importance of safety.To welcome prospective members in a professional and courteous manner, providing them with a full explanation of the gym’s facilities, equipment, services and to promote and sell memberships.To promote & sell nutritional products and maximizing revenue.To be responsible for the cleanliness and hygiene of all areas of club as laid down in the ‘Daily Cleaning Schedule’ to include:

- The daily pre-opening / closing cleaning maintenance program.
- Daily routine cleaning maintenance checklist.To liaise with the Spa & Recreation Manager/supervisor in the daily maintenance of the Spa Pools, Plunge Pool, Sauna’s and Steam rooms.To inform the Recreation Supervisor on a daily basis of any faults, defects or maintenance requirements.To ensure the careful handling of all cleaning materials, chemicals and machinery and to follow the necessary safety precautions to safeguard the risk of injury to oneself and to guests.To maintain and to take care of all cleaning equipment, and to keep an inventory of all cleaning materials and stocks.To be responsible during busy periods, in the event of staff sickness or at the request of the Recreation Supervisor to assist the pool lifeguards in the daily operation and cleaning of the swimming pool facilities and surrounding area.To attend all Recreation & spa staff meetings and training sessions as scheduled by the Spa & Recreation Manager/Supervisor.To carry out duties allocated by the Cleaning supervisorTo cover Pool attendant duties and responsibility, when needed.Assist children in Pool activity, swimming and games, in special events like Birthday Party at the pool.Clean club in all areas as required by managementKeep pool deck and change rooms clean and tidy during day.Enforcing all club rules and ensuring a safe environment for all guests using the club facilities.Checking pool chemical twice daily and monitoring the results in spa areaReport any chemical imbalance or maintenance issues to engineeringTo be aware of Health and safety regulations and all rules & regulationsWork in reception as cover.Assist members and guest in Basic exercise executions.Obtain necessary certificate and safety trainings. To provide first aid treatment in the event of any accident or injury to a guest or Club member.To carry out duties allocated by the Head Fitness TrainerAny other relevant task Safety and SecurityReport work related accidents, or other injuries immediately upon occurrence to manager/supervisor.Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.Notify Loss Prevention/Security of any guest reports of theft. Policies and ProceduresFollow company, hotel and department policies and procedures. Spa Attendant Job Description JW Marriott Marquis Hotel Dubai Hotel Marriott Confidential and Proprietary InformationFollows Marriott International Hotels Limited Regional Office policies and proceduresProtect the privacy and security of guests and coworkers.Maintain confidentiality of proprietary ma

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