Art Studio Manager

3 weeks ago

Dubai, United Arab Emirates Wild Paint House Full time

Wild Paint House is a unique art jamming studio located in Dubai. Six fun & colorful abstract art jamming experiences are offered, suitable for adults and kids. The studio also hosts birthday parties and team bonding through art for corporate partners. Wild Paint House is a unique art space dedicated to Creativity: Play with paints. No rules, no boundaries, no stress. We have two studios in Singapore and we launched in Dubai with a bang 9 months ago.

The Studio Manager oversees our team of art jamming hosts to ensure effective performance and a premium customer experience for each of our guests. You are expected to be really hard-working, professional, reliable, positive, and a creative role model for the team.

**Responsibilities**:

- Overall active management of the studio, working closely with the CEO and upper management
- Ensure smooth operations within the studio, including administration, front desk duties and backend work, and providing tip-top customer service to our guests
- Monitor the studio's operations and manage the art jamming hosts’ duties and performance
- Create an amazing experience for each of our guests. You are the face of the brand. Maintain personal connections and communication with our clients. Build long-term relationships between our brand and our visitors
- Handle payment collection, group bookings, quotes and proposals, invoicing, financial reports, etc.
- Process customers' accounts & maintain studio resources (stocktake and inventory, reordering, etc.)
- Work with the marketing and product team to implement social media promotional campaigns and initiatives
- Follow, improve, develop and implement standard operating procedures
- Train and manage new team members and nurture an amazing team culture
- Business development and sales
- Manage online order/ delivery
- Keep the studio space clean, organized, and safe
- Oversee and manage marketing for social media, campaigns, events, etc.
- Organize and design events for birthday parties, team bonding events, PR launch, offsite events, etc.
- Deliver off-site art programs and events
- Assist in any jobs/tasks in the studio when required. You must be totally versatile and 100% flexible.
- Assist in any ad hoc tasks assigned by CEO and upper management.

Skills / Knowledge / Abilities:

- Passion for people, human interaction and arts. You need to genuinely love people: from seniors to little kids.
- Proven management experience
- Proven customer support and sales experience
- Fun and extroverted, and enjoys interacting with people and gets energy from events. Warm personality.
- High energy
- Excited by creating tons of amazing experiences on a daily basis
- Polite and patient to provide exceptional customer service. Excellent at customer recovery.
- Self-motivated and results-driven
- Passionate about art and creative experiences (no art background required. However, it may be a plus).
- Able to manage your time responsibly. You will work on weekends and public holidays
- A minimum of 2 year of experience in a supervisory/management position.
- Experience working with children is a plus.

Here's what we provide:

- Salary: Attractive salary + sales/individual performance bonus.
- Career growth opportunities. We have plans to grow fast.
- Friends & family discounts.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- DO NOT EXPECT ANY ANSWER IF YOU DO NOT ANSWER ALL THE QUESTIONS BELOW CAREFULLY:
1. How old are you?
2. Where are you from?
3. Do you speak fluent Arabic and English?
4. Which other languages do you speak fluently?
5. How long have you been in Dubai for? Where do you stay?
6. What kind of visa do you currently have? When is it expiring?
8. Why are you interested in this position?
9. Why should we hire you?

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