Flower Shop Receptionist
3 months ago
**Job Title: Flower Shop Receptionist**
**Location**: [Abu Dhabi]
**Department**: Customer Service
**Job Summary**:
**Key Responsibilities**:
- Greet customers warmly and professionally as they enter the shop, providing a welcoming atmosphere.
- Answer phone calls promptly and courteously, addressing customer inquiries about flowers, arrangements, and service offerings.
- Assist customers in selecting flowers and arrangements that meet their needs for various occasions, offering suggestions and information on floral care.
- Process orders for floral arrangements and deliveries accurately using the point-of-sale system.
- Maintain an organized reception area, ensuring it is clean and well-stocked with brochures, promotional materials, and business cards.
- Schedule appointments for consultations, events, or floral designs as needed.
- Handle cash and credit transactions, ensuring accuracy in the cash register.
- Collaborate with florists and other team members to ensure timely and accurate order fulfillment.
- Assist with inventory management, including receiving and tracking flower supplies and ensuring fresh stock availability.
- Provide support for special events, weddings, and corporate orders as needed.
**Qualifications**:
- High school diploma or equivalent; additional education in floristry or retail management is a plus.
- Previous experience in customer service or receptionist roles preferred, preferably in a floral or retail environment.
- Strong communication and interpersonal skills with a friendly demeanor.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficient in using point-of-sale systems, Microsoft Office Suite, and social media platforms.
- Attention to detail and strong organizational skills.
- Passion for flowers and a basic understanding of different flower types and arrangements would be an advantage.
**Working Conditions**:
- This position may require standing for extended periods and lifting moderately heavy items, such as flower buckets and arrangements.
- Flexible work hours, including weekends and holidays, may be required.
Pay: AED2,500.00 - AED3,000.00 per month
**Experience**:
- receptionist: 1 year (required)
**Language**:
- Arabic (required)
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