Front Office Agent

3 weeks ago


Dubai, United Arab Emirates Hiex Full time

Job Description:
Joining a dynamic, vibrant and customer focused team, Front Office Agent will display a positive ‘can do’ attitude and will be responsible for delivering an exceptional customer service experience to all our guests.
- Greet and welcome all guests approaching the Front Desk in accordance with IHG Standard
- Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assisting guests with their inquiries, taking reservations and performing administrational tasks.
- Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
- Review Front Office logs, Trace File and Credit Limit daily.
- Handle cashiering duties.
- Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Coordinate with Front Office Supervisor in performing daily task or during the shift.
- Have knowledge of emergency procedures and assist as needed.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Maintain and market promotions and guest programs.

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: From AED1,440.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


  • Front Office Agent

    3 days ago


    Dubai, United Arab Emirates Hilton Full time

    Front Office Agent A Front Office Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. **What will I be doing?** As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests as part of...

  • Front Office Agent

    7 days ago


    Dubai, United Arab Emirates Hilton Full time

    A Front Office Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. **What will I be doing?** As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Front Office Agent

    1 week ago


    Dubai, United Arab Emirates DoubleTree by Hilton Hotel & Residences Dubai Al Barsha Full time

    DescriptionA Front Office Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Front Office Agent

    3 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:...

  • Front Office Agent

    4 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    What will I bedoing?As Front Office Agent,you will provide reception services for Guests to contribute to anoverall exceptional experience from check-in through check-out andcomplete audits, as required. A Front Office Agent contributes tothe first impressions of our Guests and, therefore, must performthe following tasks to the highest standards:Achieve...

  • Front Office Agent

    1 week ago


    Dubai, Dubai, United Arab Emirates DoubleTree by Hilton Hotel & Residences Dubai Al Barsha Full time

    A Front Office Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Agent Front Office

    3 weeks ago


    Dubai, United Arab Emirates Atlantis Resort Full time

    If you have a bachelor’s degree in Hospitality Management or either Front Office experience with a minimum of 2 years and worked as a Receptionist, Agent in Front Office, or Guest Service Agent in a similar position within the luxury property. Familiar with hotel reservations system as Opera or similar. A successful applicate must demonstrate a true...

  • Front Desk Agent

    4 weeks ago


    Dubai, United Arab Emirates Hotel Dubai Full time

    Looking for a Front Desk Agent, who are available to join immediately. Minimum 2 years of experience required in Front Office , **Salary**: AED1,000.00 - AED1,400.00 per month

  • Front Desk Agent

    4 weeks ago


    Dubai, United Arab Emirates Kaisa Company Full time

    We are looking for a pleasant **Front Desk Agent **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. **Responsibilities**: - Receive letters, packages etc. and distribute them - Prepare outgoing mail by...

  • Agent, Front Office

    6 days ago


    Dubai, United Arab Emirates Kerzner International Resorts Full time

    **Agent, Front Office - Atlantis The Palm** (8711) SIRO One Za’abeel is more than a hotel - it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality - through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels. Our hotels...

  • Long Term Agent

    4 weeks ago


    Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time

    **Long Term Agent Responsibilities**: - Greeting and thanking guests in a sincere, friendly manner. - Checking guests in on arrival and out on departure. - Posting charges to appropriate guest accounts. - Anticipating and addressing guests' needs, and resolving their problems and complaints. - Assisting guests with disabilities. - Operating switchboard and...

  • Front Desk Agent

    4 weeks ago


    Dubai, United Arab Emirates Juma Al Majid Holding Group Full time

    **Job Information**: Industry - Hotels and LodgingCity - DubaiState/Province - Dubayy (Dubai)Country - United Arab EmiratesZip/Postal Code - 337-1500**TASKS, DUTIES AND RESPONSIBILITIES** **PROVIDE THE HIGHEST STANDARD OF SERVICE TO GUESTS** - Receives guests in a friendly and efficient manner. Up sells rooms to optimise revenue and achieve a high average...

  • Front Desk Agent

    3 weeks ago


    Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full time

    Receives guests in a friendly and efficient manner. Up sells rooms to optimise revenue and achieve a high average room rate.Checks the daily arrival list / Departure list.Follows-up and verifies arrivals by updating registration cards in regard to spelling of guest’s name, address and method of payment.Allocates rooms and issues appropriate...

  • Front Desk Agent

    4 weeks ago


    Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C Full time

    Receives guests in a friendly andefficient manner. Up sells rooms to optimise revenue and achieve ahigh average room rate.Checks the dailyarrival list / Departure list.Follows-up andverifies arrivals by updating registration cards in regard tospelling of guest’s name, address and method ofpayment.Allocates rooms and issues appropriatekeys.Welcomes...

  • Front Desk Agent

    3 weeks ago


    Dubai, United Arab Emirates Juma Al Majid Holding Group L.L.C. Full time

    TASKS DUTIES AND RESPONSIBILITIESPROVIDE THE HIGHEST STANDARD OF SERVICE TO GUESTSReceives guests in a friendly and efficient manner. Up sells rooms to optimise revenue and achieve a high average room rate.Checks the daily arrival list / Departure list.Followsup and verifies arrivals by updating registration cards in regard to spelling of guest s name...

  • Front Office Agent

    1 week ago


    Dubai, United Arab Emirates Apt Resources Full time

    **FRONT OFFICE AGENT - EASTERN EUROPEAN**: **Job ID **:1777 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 2,000.00 - 2,000.00 **Other Benefits **:Sharing Accommodation, medical insurance and overtime payment and air ticket for every 2 years. **GCC Driving...

  • Front Desk Agent

    3 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve...


  • dubai, United Arab Emirates MARRIOTT International Full time

    ResponsibilitiesEnsure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) Train, supervise and support office staff, including receptionists, security guards and call center agents Schedule shifts Ensure timely and accurate customer service Handle complaints and specific customers requests...

  • Front Office Manager

    4 weeks ago


    Dubai, United Arab Emirates Rolla Suites Hotel Full time

    **Responsibilities**: - Ensure front desk is tidy and has all necessary stationery and material - Train, supervise and support office staff, including receptionists, security guards and call center agents - Schedule shifts - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Ensure...


  • Dubai, United Arab Emirates MINOR Hotels Full time

    In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel...