Digital Account Manager Dubai

4 weeks ago

Jumeirah, United Arab Emirates Q Communications Full time

**About Q Communications**

**In a nutshell**

Our team is the most important part of our business and we’re looking for a talented Digital Account Manager to join our team and lead them to be brilliant at what they do for their clients.

**Who we are**

With offices in Abu Dhabi, Dubai and Manchester, Q Communications has a reputation for big ideas, new insights, relentless tenacity and achieving exceptional results for our clients - across the UAE, Middle East, United Kingdom, Europe and USA.

**Our vision**

We aspire to be the world’s most sought-after communications agency, inspiring moments of brilliance and happiness through our exceptional services and actions; a collective of creatives and communicators who we encourage and nurture in both mind and body; adding unparalleled value to our clients and making a real difference in the world.

Q is a special place to work, made up of a passionate team who deliver brilliance and exceptional service to our clients. Our people are very important to us and we like to look after them by providing a range of opportunities and benefits, including:
**Be better at what you do**:

- Qcademy offers you the opportunity to learn and grow with us. We pride ourselves on our teams’ personal and professional development.
- We promise to give you all the tools you need in a great workspace so you can focus on being the best version of you.

**You are our story**:

- We believe that our people are our greatest achievement and know our team is our greatest asset.
- We regularly show our appreciation to our people and celebrate their achievements.

**Flexible Fun Work Space**:

- Our people enjoy coming into work and spending time with each other.
- We offer flexibility to help our people get the balance right between life in and outside of work.
- We are a team of professionals who know what it takes to get the job done.
- But we also know how and when to have fun.

**Be part of something bigger**:

- We embrace diversity and inclusion. Our team is proudly made up of people from across the globe and we see this as one of our greatest strengths.
- With international offices and a global client portfolio Q Communications continues to grow and you can be part of the journey.

**Create Impact**:

- We deliver campaigns for our clients that impact their business and your friends will be talking about at the water cooler.
- We care about the community we live in and are passionate about giving back. Through our Q Cares program we show our support for causes that we’re passionate about.

**We live and breathe our values**:
TRANSPARENCY | CREATIVITY | RESPECT | COMMUNICATION |PASSION

**The Role**

As the Account Manager_Digital you will be responsible for a portfolio of large client accounts and oversee the delivery of digital marketing/social media services in support of their brands.

Your responsibilities include:

- Manage a number of large, key client accounts to meet their digital marketing needs in line with agreed project plan and targets.
- Be the main point of contact for strategic social media advice, guidance and issue resolution for designated clients, providing excellent client service.
- Develop creative, innovative, on-point social media plans and campaigns for designated clients based on industry knowledge and digital marketing insights.
- Set project plans, delegate tasks to team members and oversee delivery according to project timeframes and standards.
- Review and edit social media content and other campaign materials prepared by junior team members, adapting style and tone according to target audience and media platform.
- Maintain and manage relationships with an extensive and varied range of influencers and other key industry contacts, including hosting media entertainment.
- Pitch press releases and feature ideas to influencers to interest them in covering clients’ stories.
- Oversee campaign launches and client events and provide direction to ensure smooth execution of events.
- Provide coaching, guidance and feedback to junior team members working on client accounts.
- Oversee reporting of key metrics for accounts and evaluate campaign results for clients. Monitor progress and recommended campaign modifications where appropriate.
- Contribute data for project budgets and manage projects within assigned budgets.
- Play a key role in business development by generating further business from existing clients and/or securing new accounts via networking and leading pitches and proposals.
- Ensure administration is managed for all client accounts including contracts, invoicing and reporting.
- Lead and foster collaboration within and across teams, to help ensure smooth project delivery across teams.
- Engage in Qcademy and other learning & development opportunities, to enhance skills.
- Stay across market trends and developments to help Q and our clients stay at the forefront of our industry in the region.

**Skills/Experience**

Ideally you will have

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