Telecaller
1 month ago
**Position Title**: Telecaller
**Location**: Dubai, UAE
**Department**: Sales & Customer Service
**Experience**: 1+ Year in Real Estate or Telecalling
**Job Overview**:
**Key Responsibilities**:
- **Property Information**: Provide accurate and detailed information about available properties, including pricing, features, location, and benefits.
- **Customer Interaction**: Address inquiries and concerns from potential clients, ensuring clear and professional communication throughout the process.
- **Follow-up**: Maintain regular follow-ups with leads and prospects to nurture relationships and convert inquiries into appointments or sales.
- **Database Management**: Update and maintain the CRM system with accurate client details, call logs, and follow-up schedules.
- **Appointment Scheduling**: Coordinate with potential clients and the sales team to schedule property viewings, meetings, or site visits.
- **Market Knowledge**: Stay informed about the latest market trends, property prices, and new listings to provide clients with up-to-date and relevant information.
- **Sales Support**: Work closely with the sales team to ensure smooth transition from lead generation to closing, providing any necessary information or assistance.
**Qualifications**:
- **Experience**: Minimum 1 year of experience in telecalling, preferably within the real estate industry.
- **Skills**:
- Excellent communication and interpersonal skills in English.
- Strong telephone etiquette and the ability to engage clients effectively.
- Goal-oriented with the ability to handle objections and close deals over the phone.
- Basic knowledge of real estate terminology and the property market in Dubai.
- Ability to multitask, prioritize, and manage time efficiently.
- Proficiency in using CRM software, Microsoft Office, and other relevant tools.
- **Education**: High school diploma or equivalent; further education in marketing or sales is a plus.
- **Personal Attributes**:
- Self-motivated and target-driven.
- Positive attitude and professional demeanor.
- Strong attention to detail and accuracy.
**Benefits**:
- Competitive salary and commission structure.
- Opportunities for career growth and advancement in a leading real estate company.
- Health insurance and other benefits as per UAE labor law.
- Supportive and dynamic work environment.
**Job Types**: Full-time, Permanent
Pay: AED2,500.00 - AED3,500.00 per month
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