Food & Beverage Attendant (Banquet Waiter)
6 months ago
Company Description
**Your team and working environment**:
Make the most of now. If there is something, we are very proud of at Grand Plaza Mövenpick Media City is our story. We see ourselves as a place where people can best realize opportunity, because sometimes all you need to do is the ordinary in an extraordinary way. “What if” are two words with endless possibilities and we want to turn your wishes and ideas into moments - moments that are uncomplicated, personal and human.
**Our commitment to Diversity & Inclusion**:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**
**Job Description**:
**F&B Attendant (Banquet Waiter)**
We are currently seeking skilled and professional F&B attendant to join our Banquets team. As a F&B attendant assigned in Banquets, you will play a key role in delivering exceptional service to our guests during various events and functions. Your responsibilities will include setting up banquet venues, serving food and beverages, and ensuring a seamless and enjoyable dining experience for our guests.
**What will you be doing**:
- Set up banquet venues according to event requirements, including arranging tables, chairs, linens, and decorations.
- Greet guests upon arrival, escort them to their seats, and provide menus or event programs as needed.
- Take accurate food and beverage orders from guests, ensuring special dietary requests or preferences are noted and communicated to the kitchen.
- Serve food and beverages promptly and efficiently, adhering to presentation and quality standards.
- Anticipate and fulfill guests' needs, such as refilling drinks, clearing plates, and offering additional assistance.
- Coordinate with kitchen staff and other team members to ensure timely and synchronized service throughout the event.
- Respond to guest inquiries and provide information about the menu, event schedule, or any special promotions.
- Handle cash and credit card transactions accurately and securely, following proper cash handling procedures.
- Assist with cleaning and resetting banquet venues after events, ensuring readiness for the next function.
- Collaborate with the Banquets team to maintain a high standard of cleanliness and organization in work areas.
**Qualifications**:
**Your experience and skills include**:
- Previous experience as an F&B attendant in a banquet setting is preferred.
- Excellent interpersonal and communication skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to work well under pressure and maintain composure in a fast-paced environment.
- Attention to detail in order taking, food and beverage service, and table setup.
- Basic knowledge of food and beverage service techniques, including proper serving etiquette.
- Flexibility to work evenings, weekends, and holidays based on event schedules.
- Physical stamina and the ability to stand for extended periods and lift trays of food and beverages.
- Familiarity with cash handling procedures and point-of-sale systems.
- Knowledge of safety and sanitation practices in a banquet setting.
Additional Information
**What is in it for you**:
- Employee benefit card offering discounted Accor rates worldwide
- Learning programs through our academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our corporate social responsibility activities like Planet 21
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