Mobile Tecnician Sales

6 months ago


Dubai, United Arab Emirates BIN SHABIB GROUP Full time

Key Responsibilities:

- Diagnose issues with mobile devices, including hardware and software problems.
- Perform repairs such as screen replacements, battery replacements, charging port repairs, and more.
- Ensure repairs are completed accurately and efficiently.
- Interact with customers to understand their device issues and provide clear explanations of repair options and costs.
- Maintain a high level of customer satisfaction through effective communication and professional conduct.
- Provide advice on device maintenance and usage to prevent future issues.
- Maintain and manage inventory of spare parts and repair tools.
- Ensure all repair tools and equipment are in good working condition.
- Order necessary parts and supplies in a timely manner to ensure efficient repair operations.
- Assist customers with software updates, data backups, and other technical support needs.
- Maintain accurate records of repairs, parts used, and customer interactions.
- Prepare reports on repair activities and inventory status as required.
- Perform quality checks on repaired devices to ensure they meet company standards.
- Stay updated with the latest mobile technology trends and repair techniques.

Qualifications:

- High school diploma or equivalent; technical certification in mobile repair or a related field is preferred.
- Proven experience as a mobile technician or similar role.
- Strong knowledge of mobile devices and their components.
- Proficiency in diagnosing and repairing a wide range of mobile devices.
- Excellent problem-solving skills and attention to detail.
- Strong customer service skills and ability to communicate effectively with customers.
- Ability to work independently and as part of a team.
- Good organizational skills and ability to manage time effectively.
- Basic knowledge of inventory management and record-keeping practices.
- Ability to handle small components and tools with precision.
- Ability to work in a fast-paced retail environment.

Pay: AED2,000.00 - AED3,000.00 per month

**Experience**:

- mobile technician: 1 year (preferred)



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