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Configuration & Payroll Support Analyst

4 weeks ago

Dubai, United Arab Emirates Ebury Full time

Configuration & Payroll Support Analyst

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.

**Configuration & Payroll Support Analyst**

Ebury Mass Payments (EMP) is the premier non-bank provider of high volume currency and payment solutions. The division operates in 5 of the 24 Ebury offices and has made a recent acquisition, TransSkills, which will dramatically accelerate growth.

Trans Skills is an officially licensed HR Solutions company and is widely recognized in the United Arab Emirates. The Company today employs a workforce across diverse functions and industry verticals on a short term or long-term contracts. Trans Skills has been involved in the provision of manpower services to various Government and Private Establishments in the United Arab Emirates since 2008.

**Responsibilities**:

- Configure and customise the payroll system based on organisational needs and requirements.
- Implement changes to the system in response to policy updates or regulatory changes.
- Ensure that customizations align with compliance standards.
- Stay informed about updates and new features released by the payroll software provider.
- Test and implement system updates to enhance performance and security.
- Provide support to end-users, including payroll Team, HR, Finance and Clients, with payroll-related inquiries.
- Investigate and solve issues related to payroll processing, calculations, and system usage.
- Provide timely and clear communication regarding system downtimes or maintenance.
- Identify opportunities for process improvement in the payroll support function.
- Collaborate with the team to implement improvements in support processes.
- Collaborate with the Payroll Compliance team to ensure that system configurations align with compliance requirements.
- Work closely with the IT department to address technical issues and implement system enhancements.

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**About Us**

**Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.**

Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.

Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.

None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.

We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.

Job ID 4322634101