Internship - Marketing and Retail Support

2 months ago

Dubai, United Arab Emirates Emirates Nature-WWF Full time

We are in search of a proactive and detail-oriented **Retail (with Marketing) Intern** to join our dynamic team. This internship offers a fantastic opportunity to gain hands-on experience in retail operations, social media management, and event participation. As a Retail Intern, you will assist in key areas such as inventory management, order fulfilment, social media marketing, and merchandise setup at events.

The selected individual will work closely with our Marketing & Merchandising Senior Officer to contribute to the development of a thriving merchandising income stream. This role involves daily involvement in various tasks, including conducting market research to stay abreast of current merchandise trends in the UAE, analyzing competitor strategies, proposing potential new merchandise designs, assisting in recording retail leads, event logistics, and monitoring the progress of existing merchandise partnerships.
- Additionally, the intern will play a key role in supporting the creation of new marketing collateral, such as updated catalogues, newsletters, social media posts, and pitch decks. This is an excellent opportunity for someone eager to gain hands-on experience in the dynamic fields of marketing and retail while working alongside experienced professionals in the industry.

Major Duties and Key Responsibilities
- **Research**: Conduct merchandising market research and analyze consumer trends to identify opportunities for brand growth and product development.
- **Inventory Management**: Monitor stock levels, help with restocking, and maintain organized inventory records. Ensure accurate product counts, and assist in the logistics of ordering new products.
- **Order Fulfillment & Processing**: Assist in managing online orders by packaging, labelling, and shipping merchandise in a timely manner. Process customer orders and ensure efficient delivery.
- **Instagram Management**: Support WWF’s social media efforts by creating and posting content on Instagram. Engage with followers, highlight EN WWF merchandise, promote awareness, and respond to inquiries, helping to extend EN WWF’s reach. Use CapCut to create promotional videos, product showcases, and event highlights for social media and marketing purposes.
- **Event Assistance**: Attend company events where merchandise is sold. Assist with setting up and managing the merchandise booth, engaging with customers, and processing sales during the events.
- **Merchandising**: Assist in creating compelling and mission-aligned product displays, ensuring all WWF-branded merchandise is presented in an attractive and eco-friendly manner, both online and during events, as well as creating necessary design and communicating with suppliers.
- **Monitoring & Reporting**: Monitor and report on the performance of merchandise initiatives, providing insights and recommendations for optimization. Assist in maintaining accurate sales records and providing reports on stock and sales performance. Ensure to update the merchandise inventory trackers.

Required Qualifications:

- Previous experience in retail, marketing or customer service is an added plus.

Education
- Graduated from/or currently enrolled in a Bachelor’s or Master’s degree program, preferably in Marketing, Business Administration, Retail Management.
- Fluency in English is essential.

**Required Skills**:

- Strong written and verbal communication skills in English and Arabic (desirable), with the ability to convey ideas effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with social media platforms.
- Enthusiasm for learning and a proactive approach to problem-solving.
- Attention to Detail: Organized, efficient, and able to manage multiple tasks with a high level of accuracy.
- Excellent relationship-building skills and exceptional teamwork abilities.
- Demonstrable ability to work effectively in multi-disciplinary and multicultural teams.
- Set challenging but realistic goals and solve problems effectively.
- Supportive, constructive and open to influence in dealing with others.
- Diplomatic and solution oriented.
- Demonstrated ability to think strategically and creatively, generating innovative ways to drive performance and impact.
- Passion for Conservation: Strong alignment with WWF’s mission and values.
- Experience in Inventory Management: Understanding of basic inventory processes and the ability to keep accurate records.
- Social Media Proficiency: Strong understanding of Instagram management, including content creation, engagement strategies, and analytics.
- Video Editing Skills: Experience with CapCut or similar video editing software to create high-quality marketing content.
- Order Fulfilment Experience: Ability to manage orders from start to finish, ensuring a smooth and timely process.
- CapCut Video Editing: Use CapCut to create promotional videos, product showcases, and event highlights for social media and marketing purposes.

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